Google reveals why it's offering only 5GB free storage instead of 15GB with some new Gmail accounts
We recently saw reports from users claiming that Google is offering only 5GB of free storage with a new Gmail account, instead of 15GB, but if they added their phone number to the new account, Google would "unlock" 15GB storage at no cost. Google has revealed the reason behind that.
In a statement to Android Authority, a Google spokesperson said the company is testing this change to help it continue to provide a "high-quality storage service" to its users.
New Gmail account with 5GB storage
"We’re testing a new storage policy for new accounts created in select regions that will help us continue to provide a high-quality storage service to our users, while encouraging users to improve their account security and data recovery," said Google.
Google didn't reveal the name of the regions where it's testing this change.
As for existing accounts, we believe that as long as users have a phone number added to their Google account, they will continue to enjoy 15GB of free storage, shared across Gmail, Google Drive, and Google Photos. That's because Google has updated its support page, which now says "Each Google Account includes up to 15 GB of storage" instead of "includes 15 GB of storage."
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Reader comments
- Anonymous
- 7 hours ago
- LKn
Can you even create a Gmail account without a phone number anymore? I tried to and it didn't work. Even if you succeeded, the next time you add your account to an Android device they would automatically add your number to the account. Even ...
- Artem S. Tashkinov
- 8 hours ago
- 6pZ
You could get up to 17 GB of free storage with Google by completing some simple tasks. Sadly, those have also been abandoned. Ah, memories.
- veryangrynerd
- 8 hours ago
- XJU
why can't they just be real for one sec and say because bots, bots are making alot of new accounts and we cant afford to give every automated account 15gb of free space.








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