Managed Services

PDQ Connect MSP Features: Multitenancy, Patching & Integrations

PDQ Connect MSP Features: Multitenancy, Patching & Integrations

PDQ has launched MSP-focused capabilities in PDQ Connect, including multitenant architecture, reusable deployment packages, and integrations with Freshworks, Jira, and Zapier. The update targets the margin and security challenges MSPs face when managing endpoints across multiple client environments at scale. This analysis examines the business case, competitive positioning, and what’s still missing.

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Nerdio MSP 7.0: Scaling Microsoft 365 Management at Scale

Nerdio MSP 7.0: Scaling Microsoft 365 Management at Scale

Nerdio has launched Manager for MSP 7.0 alongside triple-digit MSP user base growth, with Microsoft 365 users surging 300% year-over-year. The release adds PSA integrations, Purview compliance baselines, a prospect assessment wizard, and a white-label reporting engine. ECI Research examines what this means for MSPs consolidating their Microsoft Cloud practices and the enterprise clients they serve.

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