Unified Communications

Worldwide UC&C revenues to hit $69.1B mark this year, IDC projects

By Paul Barker

Aug 20, 20244 mins

Cloud ComputingEnterprise Buyer’s GuidesUnified Communications

Download our unified communications as a service (UCaaS) enterprise buyer’s guide

By Andy Patrizio

Jun 28, 20241 min

Zoomtopia 2023: Zoom bets on AI with new Docs, AI Companion tools

Collaboration SoftwareGenerative AISmall and Medium Business

Oct 3, 20235 mins

Zoomtopia 2023: Zoom goes all-in on hybrid work as back-to-office mandates abound

Collaboration SoftwareHybrid and Remote WorkSmall and Medium Business

Oct 3, 20235 mins

UCaaS buyer’s guide: How to choose the right unified communications platform for your company

By Andy Patrizio

May 8, 202316 mins

Collaboration SoftwareEnterprise Buyer’s GuidesSmall and Medium Business

Zoho unveils Trident unified communications platform for the enterprise

By Jon Gold

Feb 8, 20233 mins

Productivity SoftwareUnified Communications

The business user's guide to Google Voice

Google WorkspaceSmall and Medium BusinessUnified Communications

Jun 23, 202213 mins

Articles

Zoom unveils its latest platform evolution with the launch of Zoom One

Zoom is launching a slew of new offerings for customers, including a unified collaboration environment called Zoom One, as well as updated translation and transcription capabilities.

Jun 22, 2022 3 mins

Collaboration SoftwareSmall and Medium BusinessTelecommunications

Does your team need a cloud-based unified communication and collaboration tool?

Cloud-based communication and collaboration tools give your remote and hybrid teams the tools they need to communicate from wherever they work. Here’s why your team needs to embrace cloud UC now.

By Blair Pleasant

May 13, 2022 7 mins

Cisco continues to overhaul Webex, now with real-time language transcription

Cisco users will soon be able to have their in-meeting speech translated in real time into over 100 languages, a feature first teased at the company’s WebexOne event.

Collaboration SoftwareSmall and Medium BusinessUnified Communications

Mar 2, 2021 6 mins

The (subtle) second coming of Google+

Google may have given up on its official social service, but it never really left the underlying ambitions behind.

GoogleMessaging AppsSmall and Medium Business

Dec 10, 2020 7 mins

Tired of Underperforming Email and Collaboration Apps? Try These Performance-Boosting Steps

Don’t let poor mobile app performance sap the productivity out of your workforce – and force them to seek out their own solutions

Oct 31, 2016 4 mins

Collaboration SoftwareHybrid and Remote WorkSmall and Medium Business

Q&A: CBT Architects CIO sees a ‘hybrid’ remote-work plan as harder than WFH

While the rush to work from home (WFH) upended many corporate plans as the COVID-19 pandemic worsened, returning to work might be even harder, according to Nirva Fereshetian. "There’s no going back to where we were," she says.

By Matthew Finnegan

Aug 3, 2020 11 mins

Google Voice deserves your attention (again)

A once-abandoned Google service is finding new life — and deserves a second look.

AndroidSmall and Medium BusinessSmartphones

Jul 7, 2020 9 mins

This should be the future of Android messaging

Android 11 lays the groundwork for a clever new kind of streamlined messaging experience — but what we're seeing now is only half the story.

AndroidGoogleSmall and Medium Business

Jun 23, 2020 8 mins

The argument for dedicated collaboration hardware

Maybe a PC isn’t the ideal communications tool for video and audio. If not, then what is?

By Rob Enderle

Jun 19, 2020 5 mins

Collaboration SoftwareSmall and Medium BusinessUnified Communications

Slack moves video and voice calls to AWS

The two companies are striking a closer "multi-year" partnership amid their competition with Microsoft.

By Matthew Finnegan

Jun 5, 2020 3 mins

Collaboration SoftwareSlackSmall and Medium Business

Google Meet’s messy message

Just when you thought Google's mess of messaging services couldn't get any messier, oops: It did it again.