Resolved -
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Jun 11, 01:51 UTC
Update -
Fix is currently rolling out to production. We will update here once we verify.
Jun 11, 01:08 UTC
Update -
We are working to deploy the fix for this issue. We will update again once it is deployed and as we monitor recovery.
Jun 10, 23:32 UTC
Update -
We have the fix ready, once it's ready to deploy we will provide another update confirming that it has resolved the issue.
Jun 10, 22:42 UTC
Update -
We have identified the solution to the performance issue and are working on the mitigation. Impact continues to be limited to very large enterprise customers when viewing the People page.
Jun 10, 21:04 UTC
Update -
The mitigation to add a supporting index to improve the performance of the People page did not resolve the issue, and we are continuing to investigate a solution.
Jun 10, 20:09 UTC
Update -
We are working on the mitigation and anticpate recovery within an hour.
Jun 10, 18:57 UTC
Update -
Large enterprise customers may encounter issues loading the People page
Jun 10, 18:35 UTC
Investigating -
We are currently investigating this issue.
Jun 10, 18:17 UTC