Resolved -
This incident has been resolved.
Jan 3, 17:05 UTC
Update -
The /settings/email page remains slow, but we are continuing to see improvements.
Jan 3, 16:51 UTC
Update -
We have resolved the timeouts on our end, but customers will still see slow load times on the /settings/email page.
Jan 3, 16:08 UTC
Update -
We have identified a potential mitigation for the issue and are rolling it out. Additionally, we are still working with our external provider for a mitigation from them.
Jan 3, 15:13 UTC
Update -
We are continuing to investigate reports of issues with the /settings/emails page. We are working with the provider to get a mitigation and are exploring options to mitigate on our end.
Jan 3, 14:07 UTC
Update -
We're seeing issues related to a provider and are engaging them to investigate the issue.
Jan 3, 13:23 UTC
Update -
We are continuing to investigate reports of issues with the /settings/emails page. We will continue to keep users updated on progress towards mitigation.
Jan 3, 12:59 UTC
Update -
We're seeing problems loading the /settings/emails page.
Jan 3, 12:42 UTC
Investigating -
We are currently investigating this issue.
Jan 3, 12:42 UTC