Paul Smith

@paulmsmith

Senior Interaction Designer - Views expressed here are my own. (He/Him)

Manchester, England
paulsmith.site
Joined March 2007
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  1. Apr 7

    Really good to see jobs like this going out.

    We’re looking to recruit Data Assistants to our already brilliant Performance, Research & Intelligence team Data has never been so important and you’ll be working on some exciting projects that help us deliver the best services we can.
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  2. Apr 4

    😊 first sticker on the new Mac.

    Am in receipt of some lovely Digital Land alpha stickers from wor featuring a bowerbird who also loves to collect and curate
    2 replies 14 likes
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  3. Apr 3

    Hey maybe charging £3.99/month for a feature that helps people manage their energy consumption and cost is not a good look? Particularly now. Also, evil design pattern, not allowing me out of the intro with only available button ‘start trial’ I had to quit the app.

    Screenshot of Hive Heating Plus intro screen.
    7 replies 6 likes
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  4. Apr 1

    Hard agree. That is Institutional knowledge and is the biggest value a genuine design system offers. Yes of course they have convenient, easy to use digital goods (components, etc) but what good would they be alone? Without the understanding of and trust in them?

    And this is the real value of a proper design system. It's not just components, patterns and guidance. It's the condensed learning of hundreds of practitioners. All the mistakes, experiments and lessons learned, that means you're never starting from scratch.
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  5. Apr 1

    April Fools from 'brands'... If you don't mind, off you go, to the bottom of the sea.

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  6. Mar 31

    An excellent few days in London. Thank you to and team for organising. Nice to meet you and in person. Also lovely to catch up with and others. Lots happening in digital/design. 💯

    1 reply 12 likes
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  7. Mar 28

    Travelling to London at 06:00. It means, Driving, parking, trains, tube, walking, checking in. Post codes, confirmation codes, QR codes, booking numbers, etc. Just me who copy-pastes all the key things into a notes app so they are all to hand? Instead of trawling 100's of emails!

    3 replies 4 likes
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  8. Mar 27

    I used to be able to hack away on side-projects and personal websites in the evenings and at weekends but it feels like since the pandemic that has totally gone. I can't concentrate or focus long enough. Just me? I miss being in the 'flow' on outside projects. Such a slog now.

    4 replies 7 likes
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  9. Mar 26

    Missed a PB by four seconds.

    Meme of a character flipping a table
    4 replies 1 like
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  10. Mar 22

    Having the name 'Paul Smith' (a VERY common name) means regularly receiving quite sensitive emails by mistake, to my personal and professional email addresses. Today's is quite the data breach. Not many systems/UIs seem to catch this issue. 'Did you mean, *this* Paul Smith?"

    3 replies 4 likes
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  11. Mar 22

    Perhaps I needed a set of principles for how best to use my well intentioned skills and time to contribute to community? Because that's what I/we want. To help. ❤️

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  12. Mar 22

    I rectified this but it was a good lesson. First my friends working on the prototype kit were already well aware of the issue I was trying to address. Secondly if I had 'radiated intent' I might have been able to contribute to their efforts and not create a potential problem.

    1 reply 1 like
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  13. Mar 22

    ...ensuring prototypes are published responsibly and password protected. My side-project solution didn't factor that in and potentially could have got the user in trouble (mistaken for a real service, etc). Also may have generated support questions for the kit maintainers.

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  14. Mar 22

    "This is great" I thought and shared it, knowing plenty of people who would use it.. BUT what I was forgetting was some of the important issues the design system and prototype kit maintainers have worked hard to address. In this case...

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  15. Mar 22

    All good questions. Like 'working in the open' vs 'open source' there is quite a difference that on the surface isn't abundantly clear... To use myself as an example, I recently shared a thing to run the prototype kit without installing it on a local machine..

    Replying to @paulmsmith @timpaul @paulrobertlloyd
    Some big questions I have around this issue is: without governance and ownership, who's creating these spin-off tools and resources? Who's got the time and permission to invest in side-projects, and who hasn't? Does this lead to an overrepresentation of some groups over others?
    1 reply 1 like
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  16. Mar 21

    Love the 'Key takeaways' at the end of the chapters.

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  17. Mar 21

    Looking forward to reading Multiplied by . If you work in/around creating public sector policy or services put this book on your work reading list! - The 'being bolder with data' section is very relevant to my domain at the moment. Thanks Ben!

    My copy of 'Multiplied' book by Ben Holliday lay on my desk next to a large cup of Tea in an official House of Commons bone china cup. Alexa is lit up in the background and a post it note is to the side.
    2 replies 6 likes
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  18. Retweeted
    Mar 21

    And there it is. Two and a half years, multiple whistleblowing stories and several inspection reports later, GMP finally ditches that bloody computer system. A very expensive lesson to leaderships everywhere who stick their fingers in their ears.

    21 replies 72 retweets 184 likes
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  19. Mar 21

    Another example I was thinking of was: which I think started in the Home Office? GOV has lots of smart hardworking people that's for sure. I just hope the 'glue work' is not unpicked at some level by too many alternates not feeding back to GDS and Depts.

    1 reply 3 likes
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  20. Mar 21

    P.S - That said I can see a bunch of issues and comments raised in the official community backlog with some of these iterations and suggested components. So bravo!

    1 reply 1 like
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