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BBC Sounds help and FAQs
Known issues
Smart speaker | Update
Why am I unable to access BBC Sounds on Alexa even after linking my account?
Some users are being asked to link their account despite already signing in on Alexa devices
BBC Sounds | Update
Why are recent episodes not appearing in Latest within My Sounds?
Recently repeated episodes of subscriptions not appearing in Latest in My Sounds
Pan BBC | Recently fixed
Why am I experiencing problems accessing BBC Sounds or using personalisation features?
Issues loading BBC Sounds or using personalisation features