Formed in 2009, the Archive Team (not to be confused with the archive.org Archive-It Team) is a rogue archivist collective dedicated to saving copies of rapidly dying or deleted websites for the sake of history and digital heritage. The group is 100% composed of volunteers and interested parties, and has expanded into a large amount of related projects for saving online and digital history.
Overview
Touchpoints enables government agencies to solicit and process user feedback to support continuous improvement of public service delivery.
An example Touchpoints form that includes every input element is available in this Kitchen Sink example.
Touchpoints is a web application that makes it easy to deploy compliant feedback forms quickly. Touchpoints provides features specific to the domain of Customer Experience in the US Federal Government.
GSA's Federal Acquisition Service (FAS) is developing Touchpoints in-house by the Feedback Analytics Team, within the Technology Transformation Services' Data Portfolio.
Touchpoints is online at https://touchpoints.digital.gov/.
A current Demo version is online at https://touchpoints-demo.app.cloud.gov/index/, and government customers are encouraged to sign up and try it out.
Documentation
See the Touchpoints wiki for more information.
Team Process
The Touchpoints team tracks work in a backlog board.
Issues and ideas are also noted in GitHub Issues.
License
See LICENSE
