Technical Support

Access Docker's SLA-based enterprise technical support. Expert assistance you can rely on for enterprise deployments.

ENTERPRISE EDITION SUPPORT

Docker EE subscribers can access Docker's enterprise technical support team, manage cases, and view entitlements using the Docker Support Site. Usage information is available in the Support Site User Guide.

ENTERPRISE SUPPORT POLICIES

Scope of Support
Commercial Support Service Levels
Compatibility Matrix
Maintenance Lifecycle
Docker Maintenance Schedule

CUSTOMER SERVICE

How do I access my organization account?
How do I change my Docker account avatar?
How do you register for a Docker ID?
How do I add a VAT number to my account?
How do I add team members to an organization account?
How do I change my email address?
Can an Organization account be converted back to a User account?
How do I become a mentor in the Docker community?
What are the requirements for a password?
What are the acceptable payment methods?
How do I claim an inactive Docker ID?
How can I gain access the Docker support site?

Docker ID holders can obtain assistance with non-technical customer service issues using the form below.

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2018	2019	2020