Getting Help for GitLab

Updating

• GitLab update page: resources and information to help you update your GitLab instance.
• Maintenance policy: specifies what versions are supported.

Technical Support

• Troubleshooting guide: contains solutions to common problems.
• Subscription: allows you to contact our GitLab service engineers to solve your problem.
• Consultancy: personalized attention from the GitLab experts for installations, upgrades and customizations.
• Mailing list: Please search for similar issues before posting your own, there’s a good chance somebody else had the same issue you have now and has resolved it.
• Stack Overflow: Please search for similar issues before posting your own, there’s a good chance somebody else had the same issue you have now and has resolved it.

Feature Proposals

• Submit feature proposals on the issue tracker for GitLab CE or GitLab EE and add the label feature proposal. Please search for similar proposals before posting your own.

Contributing

• Contributing guide: describes how to submit Merge Requests and issues. Pull Requests and Issues not in line with the guidelines in this document will be closed.

Discussion

• #gitlab IRC channel: a Freenode channel to get in touch with other GitLab users and get help. It is managed by James Newton (newton) and Drew Blessing (dblessing).
• Gitter chat room: here you can ask questions when you need help.
• GitLab.com users can use the GitLab.com Support Forum to report issues and bugs if they do not have a GitLab.com Bronze Support package.
• GitLab Community Forum: this is the best place to have a discussion.

Reference

• GitLab University contains a variety of resources.
• GitLab CE documentation: information about the functionality in GitLab for users, administrators and developers.
• GitLab documentation contails links to documentation for all GitLab applications
• The GitLab Cookbook: written by core team member Jeroen van Baarsen, it is the most comprehensive book about GitLab.
• Learn Enough Git to Be Dangerous by Michael Hartl is a great introduction to version control and git.
• Version two of the Pro Git book has a section about GitLab.
• O'Reilly Media ‘Git for teams’ book has a chapter on GitLab, there are also videos about Git and GitLab. They also provide a free video about creating a GitLab account.
• GitLab Youtube Channel: the place where you can see video’s of features and installation options.

Reproducible Bugs

• The issue tracker lists errors and bugs people are experiencing. Please read the contributing guidelines before posting on the Issue tracker.

Security

• The responsible disclosure page describes how to contact GitLab to report security vulnerabilities and other security information.
• The security section in the documentation lists what you can do to further secure your GitLab instance.