Issue with website stastistics
Identified - For a while we have been experiencing issues with the weekly & monthly website statistics available in customer control panels. We are working on a new stable solution and expect to have it in place by July 9th.

If you rely on these statistics, please note that daily numbers are still available in the meantime.

We apologize for any inconvenience this may have caused.
Jun 10, 2026 - 14:27 CEST

About This Site

Status page for one.com

Apps Degraded Performance
Webmail Operational
Filemanager Operational
Website Builder Operational
Onlineshop Operational
Webstats Degraded Performance
Controlpanel Operational
VPS Operational
one.com website Operational
Webhosting Operational
Domain administration Operational
Databases Operational
Mail services Operational
Microsoft Exchange Operational
Rushfiles Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance on MySQL Jul 8, 2026 08:00-10:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on July 8 from 08:00 to 10:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 24, 2026 - 14:36 CEST
Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Scheduled maintenance on phpMyAdmin
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 CEST
Scheduled - A maintenance window has been scheduled for phpMyAdmin servers, on July 2 from 06:00 to 07:00 CEST.

During this maintenance window, customers will be unable to access phpMyAdmin. Databases will work as normal.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jul 1, 10:10 CEST
Jul 1, 2026
Scheduled maintenance on phpMyAdmin
Completed - The scheduled maintenance has been completed.
Jul 1, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:00 CEST
Scheduled - A maintenance window has been scheduled for phpMyAdmin servers, on July 1 from 06:00 to 07:00 CEST.

During this maintenance window, customers will be unable to access phpMyAdmin. Databases will work as normal.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 29, 08:44 CEST
Jun 30, 2026

No incidents reported.

Jun 29, 2026
Scheduled maintenance on MySQL
Completed - The scheduled maintenance has been completed.
Jun 29, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on June 29 from 08:00 to 11:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 26, 11:31 CEST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Scheduled maintenance on MySQL
Completed - The scheduled maintenance has been completed.
Jun 26, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on June 26 from 08:00 to 12:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 24, 14:45 CEST
Scheduled maintenance on mail
Completed - The scheduled maintenance has been completed.
Jun 26, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 23:30 CEST
Scheduled - A maintenance window has been scheduled for mail servers, on June 25 from 23:30 to 01:30 CEST.

Some users may experience short downtime periods during this maintenance window.

This will not affect delivery or sending of mails.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 24, 11:21 CEST
Jun 25, 2026
Scheduled maintenance on MySQL
Completed - The scheduled maintenance has been completed.
Jun 25, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on June 25 from 08:00 to 12:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 24, 14:43 CEST
Scheduled maintenance on mail
Completed - The scheduled maintenance has been completed.
Jun 25, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:30 CEST
Scheduled - A maintenance window has been scheduled for mail servers, on June 24 from 23:30 to 01:30 CEST.

Some users may experience short downtime periods during this maintenance window.

This will not affect delivery or sending of mails.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 24, 10:52 CEST
Jun 24, 2026
Issues with database connection
Resolved - Access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new
Jun 24, 11:24 CEST
Investigating - Some customers are currently seeing "Unable to establish database connection" on their websites.
We have identified the issue and our engineers are working to implement a fix

We understand the impact this may have on your services and are prioritizing resolution.

We will provide further updates as soon as more information becomes available.
Jun 24, 11:04 CEST
Scheduled maintenance on mail
Completed - The scheduled maintenance has been completed.
Jun 24, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 23:30 CEST
Scheduled - A maintenance window has been scheduled for mail servers, on June 23. from 23:30 to 01:30 CEST.

Some users may experience short downtime periods during this maintenance window.

This will not affect delivery or sending of mails.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 23, 12:52 CEST
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