Sentiment Analysis of Product Reviews for Ecommerce Recommendation based on Machine Learning

Abstract

In today’s competitive business landscape, understanding consumer sentiment is crucial for brand success. Sentiment analysis, powered by natural language processing (NLP) and machine learning, enables companies to monitor public opinion across social media, reviews, and online forums. This paper explores how sentiment analysis can be leveraged for competitive brand monitoring, helping businesses identify market opportunities and threats. By analyzing customer feedback on competing brands, companies can detect emerging trends, measure brand perception, and respond proactively to concerns We discuss various sentiment analysis techniques, including lexicon-based and deep learning approaches, and their effectiveness in extracting actionable insights. Additionally, we highlight case studies where sentiment analysis has influenced strategic decisions, such as product innovation, marketing campaigns, and crisis management. The study concludes with challenges in sentiment analysis, including handling sarcasm, multilingual data, and real-time processing. By integrating sentiment analysis into their competitive intelligence strategy, brands can enhance their market positioning and drive data-driven decision-making

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