Abstract

Governments around the world are implementing electronic government. Today governments at all levels reply to millions of citizen queries electronically. Electronic-government promises accurate, agile, transactions and delivery of services and information to businesses, citizens and governments agencies. More, e-government plays a part towards the enhancement of democracy. Beyond doubt businesses continue to interact electronically with other businesses and their clients because they have to do so, in order to be efficient. E-government utilizes information technology to provide all the access to a wide range of public services. This paper puts forward some steps for a better implementation of electronic government. The paper disputes that several key success factors are appropriate for e-government implementation.