Abstract

Explanations are conceived to ensure the trustworthiness of AI systems. Yet, relying solemnly on algorithmic solutions, as provided by explainable artificial intelligence (XAI), might fall short to account for sociotechnical risks jeopardizing their factuality and informativeness. To mitigate these risks, we delve into the complex landscape of ethical risks surrounding XAI systems and their generated explanations. By employing a literature review combined with rigorous thematic analysis, we uncover a diverse array of technical risks tied to the robustness, fairness, and evaluation of XAI systems. Furthermore, we address a broader range of contextual risks jeopardizing their security, accountability, reception alongside other cognitive, social, and ethical concerns of explanations. We advance a multi-layered risk assessment framework, where each layer advances strategies for practical intervention, management, and documentation of XAI systems within organizations. Recognizing the theoretical nature of the framework advanced, we discuss it in a conceptual case study. For the XAI community, our multifaceted investigation represents a path to practically address XAI risks while enriching our understanding of the ethical ramifications of incorporating XAI in decision-making processes.