Abstract

New production concepts rely on the active (co-) shaping of planning, control and organisation processes on the shop floor level. Established CAPM technologies (CAPM =Computer Aided Production Management) only provide insufficient support, and a complete automation of the production management is not suited to close this gap. This is why new principles of system design have to be developed which meet various requirements: from taking into account a multidimensionality and contradiction of planning targets and the integration of learning opportunities with the use of systems up to the promotion of work process knowledge