Abstract

Tourism creates jobs and helps the economy. A sub-sector of tourism is the transportation industry. In Kapatagan, Digos City, Philippines, which is technically part of the Mt. Apo National Park, tourists love to visit because of several tourist spots, including, of course, the majestic Mt. Apo, the highest mountain in the Philippines. However, tourism was badly hit because of the COVID-19 pandemic. This qualitative study aimed to describe the tales of Tricab drivers in Kapatagan amidst the COVID-19 pandemic. We employed a phenomenological qualitative design. Ten Tricab drivers willingly participated in the Key Informant Interview. Results have shown the following themes regarding their struggles: dealing with government protocols, loss of income, and conflict with colorum drivers. As to their coping strategies, they could find other sources of income, borrow from loan sharks, increase fare rates, and self-promote. They also shared their viewpoints. The themes that emerged were being flexible and offering optimum quality service. The COVID-19 pandemic has greatly affected the tourism industry, and this has trickled down to other sub-sectors, particularly in transportation. Despite the challenges, the Tricab drivers were able to find ways to deal with the declining livelihood opportunities and gained worthy insights.