Ex Libris is an entity of Clarivate, a publicly owned company. The Ex Libris product family includes the Alma product suite, Primo, Rapido and other leading software solutions.

Breeding, Marshall. Open Systems in the age of Library Services Platforms: Meeting expectations for interoperability and extensibility. March 2022. Library Technology Guides. Open systems allow organizations to gain access to data and to create new functionality beyond what is directly delivered in an application. Libraries expect their systems to come with robust functionality accessed via the built-in user interfaces. Beyond these user interfaces, most organizations also need to move data in and out of their applications through automated scripts or through real-time interactions with other systems. Application Programming Interfaces, or APIs, are the technical mechanism expected in modern software applications to enable interoperability, access to data, and to support the creation of scripts or modules to perform related functions.

Breeding, Marshall. New President at Ex Libris. January 2021. Smart Libraries Newsletter. ProQuest has named Oded Scharfstein the new president of Ex Libris, effective January 2021. He will succeed Bar Veinstein. Ex Libris has been a portfolio company of ProQuest since October 2015.

Breeding, Marshall. Smart Libraries Q&A: Impact of annual price increases for subscriptions. January 2021. Smart Libraries Newsletter. With the current ILS market constricting into only a few players for academic libraries, how sustainable for a long-term strategy is the current subscription pricing model of 5% annual increases? Especially when a library's ILS consumes a large block of operations budgets, which don't grow at that pace, if at all. Libraries can cut serials and book budgets, but there is little flexibility for an ILS. You either have one or you don't. Do you see a potential �crash� where the same libraries who migrated to Alma or World- Share a few years ago are forced to migrate to open source systems, given the projected declines in higher education in general? Also, what do you recommend as an appropriate ratio between the annual cost of a library's inventory management system and the annual cost of a library's inventory to use as a determining factor of when to jump away from a particular ILS?

Breeding, Marshall. Ex Libris Acquires RapidILL. August 2019. Smart Libraries Newsletter. In a move that expands its exiting involvement in resource sharing for academic libraries, Ex Libris has acquired RapidILL from Colorado State University. This acquisition expands the company's existing strategy to develop resource sharing products based on its Alma library services platform. RapidILL will continue as a service available to all libraries regardless of the automation systems used. Ex Libris and Colorado State University position this acquisition as an opportunity for RapidILL to see faster software development and to expand its presence globally.

Breeding, Marshall. ProQuest and Ex Libris Reorganize Latin American Operations. February 2019. Smart Libraries Newsletter. ProQuest and Ex Libris have reorganized and consolidated their operations in Latin America. This move is consistent with a longstanding strategy where Ex Libris has steadily shifted away from working through distributors for sales and support in specific regions to direct operations through wholly owned offices or subsidiaries. It also reflects a growing integration between ProQuest and its Ex Libris subsidiary.

Breeding, Marshall. New Leadership for ProQuest and Ex Libris. July 2017. Smart Libraries Newsletter. The board of directors of ProQuest has announced that Matti Shem Tov, President of Ex Libris, will assume leadership of the entire ProQuest organization, succeeding current CEO Kurt Sanford. This change comes a year and 4 months after the acquisition of Ex Libris, a move that significantly expanded the position of ProQuest as a content, services, and technology company for libraries. This move represents an interesting change in ProQuest where the top leadership comes from the technology sphere rather than the publishing industry.

Breeding, Marshall. ProQuest to Acquire Ex Libris. November 2015. Smart Libraries Newsletter. In a move that alters the business dynamics of the library technology sector, ProQuest has announced that it will acquire Ex Libris in a deal expected to close later in 2015. Ex Libris, under the ownership of Golden Gate Capital since November 2012, will become a wholly owned business of ProQuest. This merger significantly extends ProQuest's offerings of technology-based workflow and resource management tools and places a broader portfolio of products under the responsibility of Ex Libris. While this merger represents a major step in the evolution of the industry, it is not anticipated to compromise the availability of current product offerings. Longer-term product strategies will be developed over time in collaboration with the company's customer base.

Breeding, Marshall. Shared Infrastructure Projects Gain Momentum. September 2015. Smart Libraries Newsletter. Recent months have seen a number of announcements of large consortia or library systems that have chosen to implement library services platforms in a shared configuration. Ex Libris Alma has emerged as the leading product in this sector, with Innovative's Sierra, OCLC WorldShare Management Services and ProQuest Intota also represented.

Breeding, Marshall. Ex Libris Acquires oMbeil, Introduces Leganto. June 2015. Smart Libraries Newsletter. Ex Libris has made an incremental step in expansion beyond the library technology arena, acquiring oMbeil, a company based in the United Kingdom known for campusM, a mobile and portal platform that enables institutions to provide a variety of services to students via a hosted, software-as-a-service platform optimized for mobile devices. This acquisition does not involve further consolidation in the library technology industry, but reflects the increase dominance of mobile access and the interest of Ex Libris in serving the broader campus environment.

Breeding, Marshall. Crossing the Threshold: Boston College Places Alma into Production. August 2012. Smart Libraries Newsletter. On July 2, 2012, the Thomas P. O'Neill, Jr. Library of Boston College became the first to place Alma, the library services platform created by Ex Libris, into production use. The library migrated from an Aleph system in place since 2000. Boston College had been working with Ex Libris since mid-2009 as a development partner, testing each incremental release of the software, and providing constructive feedback. The library is a member of the Association of Research Libraries, with a staff numbering around 120, and a collection of 3.5 million volumes.

Breeding, Marshall. Ex Libris: Alma, Aleph, and Primo. March 2012. Smart Libraries Newsletter. Ex Libris has made progress across multiple products. There have been developments with Alma, its new unified resource management platform, Aleph, one of its integrated library systems, and with its Primo discovery product.

. Ex Libris announces the cloud-based Alma Library Management Service. January 6, 2011. . Ex Libris announced that the company�s next-generation library management solution has been named Ex Libris Alma. Harnessing the Unified Resource Management (URM) framework, Alma supports the entire range of library operations�selection, acquisition, metadata management, digitization, and fulfillment�for all library materials, regardless of their format or location. The Ex Libris Alma solution accelerates libraries' move toward next-generation services by consolidating, optimizing, and extending library workflows. Alma consolidates the disparate systems used by today�s libraries to manage print, electronic, and digital resources. Alma�s cloud infrastructure helps libraries improve their operational efficiency through data sharing and collaboration. As a result, libraries can focus their resources on extending services within and outside the institution and on supporting the institution�s teaching and research missions. The general release of the Alma solution is scheduled for early 2012.

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March 18, 2026. LOUIS signs agreement to implement Alma and Primo VE from Clarivate to modernize library services across Louisiana. LOUIS: The Louisiana Library Network has signed an agreement to implement Alma and Primo VE from Clarivate, modernizing Louisiana's academic library infrastructure to better support student and faculty access to academic resources.

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March 12, 2026. Universidad Adolfo Ibanez returns to Alma. Universidad Adolfo Ib��ez, one of Chile's leading private universities, has returned to Alma from Clarivate as its library services platform, marking a strategic reaffirmation of its long-term digital infrastructure vision. Following a comprehensive reassessment of its library management environment and alternative solutions, UAI made the decision to return to Alma. The move reflects the university's focus on operational efficiency, automation, and delivering a seamless discovery experience for students and faculty.

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March 9, 2026. ELUNA 2026 registration is now open. Registration is now open for ELUNA 2026, the Ex Libris Users of North America annual conference, taking place in Los Angeles, California, from April 27th to May 1st 2026.

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February 27, 2026. LOUIS to implement Clarivate's Alma, Primo VE to modernize library services platforms. The Louisiana Library Network has signed an agreement designed to modernize Louisiana's academic libraries' infrastructure to support student and faculty access to academic resources. The transition to Alma and Primo VE from Clarivate will consolidate LOUIS member libraries' separate systems into a unified platform and deliver an estimated annual cost savings of more than $100,000, or 15% of current costs, with potential additional savings of up to $430,000 per year from platform consolidation.

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February 23, 2026. Browns VLE now available in Rialto. Clarivate announced that Browns VLE is now available in Rialto, further expanding the marketplace and providing libraries with even more choice and flexibility to support their mission and academic goals. Through this integration, libraries can now discover and acquire Browns VLE content directly within Rialto's familiar workflows. This means streamlined selection, greater visibility into available titles, and the ability to manage acquisitions alongside other marketplace providers in one unified environment.

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January 15, 2026. Streamlining the Path to Remote Storage with Rialto Collection Development Workflows. Managing print collections is often a balancing act between limited shelf space and the commitment to preserve scholarly records. For many Alma users, Remote Storage is the solution, but the process of deciding which items to move has historically been exhausting, involving endless spreadsheets and manual data merging. With the latest Rialto Collection Development Workflows released this November, those data-heavy days are over. We have designed a system that makes optimizing your collection faster, more economical, and, most importantly, data-driven.

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January 8, 2026. University of Helsinki expands partnership with Clarivate through Alma's Library Open Workflows. The University of Helsinki, Finland's largest and oldest university and a recognized AI-forward institution, has selected Alma's Library Open Workflows to further modernize library operations and deepen its long-standing collaboration with Clarivate.

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December 30, 2025. hbz completes landmark Alma unification. The North Rhine-Westphalian Service Centre for Libraries (hbz) has successfully completed a five-year modernization initiative that unifies the scientific library network of North Rhine-Westphalia (NRW), Germany in a single Alma platform. The project, which began in 2019, consolidated eight different legacy library systems and migrated more than 50 member libraries�ranging from small art academies to large university networks�into one coordinated Alma Network Zone.

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December 18, 2025. Ex Libris on demand webinar: How library consortia thrive with Alma. Ex Libris shared a new on-demand webinar designed to deepen your understanding of how collaboration can empower libraries and strengthen shared services. "Stronger Together: How Library Consortia Thrive with Alma" brings together leaders from around the world to discuss how consortia are using Alma to coordinate resources, streamline operations, and support their member libraries more effectively.

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December 17, 2025. Flinders University Case Study. Ex Libris shared a new customer story highlighting how Flinders University transformed its teaching and learning experience with Leganto. Facing the need for a more intuitive, integrated, and copyright-compliant reading list solution, the university implemented Leganto to streamline processes for students, faculty, and library staff. What they found was a powerful, easy-to-use system that not only improved access to course materials but also supported deeper engagement, better planning, and a richer academic experience for all.

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View All Ex Libris News Announcements

Dec 04, 2019 ProQuest Acquires Innovative Interfaces
In a move that further consolidates the library technology industry, Ex Libris has entered into a definitive agreement to acquire Innovative Interfaces, Inc. from its private equity investors. Since December 2015, Ex Libris has been owned by ProQuest. In addition to its role as a major content provider to libraries, ProQuest is now responsible for a growing portfolio of library technology products, including major systems for resource management, content discovery, materials acquisition, reading list integration, and research services. While ProQuest faces major competition for each of its product categories, this move substantially strengthens its position in the sector and broadens its scope to include public libraries.

May 17, 2019 Atairos makes investment in ProQuest
ProQuest and Atairos, an independent private company focused on supporting growth-oriented businesses, announced that Atairos will acquire an ownership position in ProQuest. ProQuest will use the proceeds from the transaction to repurchase most of the shares owned by entities affiliated with the Merchant Banking Division of Goldman Sachs, which will retain a minority interest in the Company. Cambridge Information Group will maintain its majority ownership of ProQuest. CIG has been the majority owner of ProQuest since 2007, overseeing a period of growth through new product innovation and strategic acquisitions that have helped ProQuest customers respond to changing environments.

Dec 15, 2015 Ex Libris acquired by ProQuest
ProQuest, an information solutions provider central to global research, has completed its acquisition of Ex Libris Group, a leading global provider of cloud‑based solutions for higher education.

Apr 30, 2015 Ex Libris acquires oMbiel, a leading provider of mobile campus solutions
Ex Libris has expanded its product portfolio by acquiring oMbiel, a leading UK-based SaaS platform provider of mobile and portal solutions for higher education. campusM, oMbiel�s flagship product, enables educational institutions to deliver services and information to prospective, enrolled, and graduating students, as well as other campus audiences, through a high-quality user experience. Mobile access to information and services as provided by campusM is now a basic expectation of users, particularly the new generation of mobile-first students.

Oct 16, 2012 Golden Gate Capital acquires Ex Libris from Leeds Equity Partners for $300 million
Golden Gate Capital, a prominent San Francisco-based private equity firm with $12 billion in capital under management, has entered into an agreement to acquire Ex Libris from its current owner, Leeds Equity Partners.

Feb 08, 2010 Ex Libris acquires Fujitsu Services A/S library division
Ex Libris acquires the Fujitsu Services A/S library division--the exclusive distributor of Ex Libris products in Denmark and Sweden--and the assumption of all interaction with the Company�s approximately 200 customer institutions in these countries. The newly opened Ex Libris Scandinavia office is part of the continually expanding Ex Libris worldwide organization.

Aug 05, 2008 Leeds Equity Partners acquires Ex Libris Group
Ex Libris Group announced that Leeds Equity Partners, the largest fund focused exclusively on investing in knowledge industry companies, has completed the acquisition of the Ex Libris Group. Silver Point Capital L.P. provided acquisition financing for Ex Libris. Value of transaction estimated at $170 million.

Nov 21, 2006 Francisco Partners acquires Endeavor Information Systems from Elsevier
The Ex Libris Group, a leading worldwide developer and provider of high-performance applications for libraries and information centers, today announced that it has entered into a definitive agreement with Francisco Partners, one of the world's largest technology-focused private equity funds, for the acquisition of 100% of the Company's shares. This acquisition will enable Ex Libris to continue expanding its geographical reach and explore acquisition opportunities for complementary products in the library automation and e-resource markets.

Jun 26, 2006 Francisco Partners acquires Ex Libris for $62 million
Francisco Partners, a private equity firm based in Menlo Park, CA with about $5 billion under management, purchased 100% of Ex Libris Group. Previous owners included venture capital firms Walden Israel and Tamar Technologies; the Hebrew University of Jerusalem, and current and former company executives.

Aug 2005 Azriel Morag retires from Ex Libris
Azriel Morag retires from Ex Libris, selling his interest in the company.

May 11, 2003 Matti Shem Tov appointed President and Chief Executive Officer of Ex Libris
Ex Libris Ltd. announced that Matti Shem Tov will be heading the expanding global operations of the company as its new president and CEO, effective immediately.

Jan 28, 2002 Ehud Arad steps down as President of Ex Libris
Ex Libris Ltd. announced that Ehud Arad, President is stepping down. Mr. Arad was a founder of the company and the year just completed, year 2001, was a year in which Ex Libris, on a worldwide basis, made substantial achievements, and serves as a an excellent conclusion to Mr. Arad's leadership of Ex Libris.

Apr 2000 Elsevier Science acquires Endeavor Information Systems
In April 2000, the founders of Endeavor Information Systtems sold the company to Elsevier Science, an Amsterdam-based multinational publisher of scientific scholarly literature.

1999 Walden Israel and Tamar Ventures invest in Ex Libris Group
Two Israel-based VC firms, Walden Israel and Tamar Ventures, invested a total of $4 million in the company. This investment provided the two firms seats on the Ex Libris board of directors.

Jul 1997 Ex Libris acquires Dabis, a German company offering the BIS library automation system
Ex Libris acquired the German company Dabis, which had a three hundred-library customer base using its BIS system.

1996 Company reorganized as Ex Libris group
The company reorganizes as Ex Libris Group, which stood as the parent company for a growing number of subsidiaries and distributors around the globe.

1995 Yissum Aleph and Ex Libris, Ltd. merge into a single company
Yissum Aleph, owned by Hebrew University of Jerusalem and Ex Libris, Ltd., owned by Morag, merge, taking the Ex Libris identity.

Nov 14, 1994 Endeavor Information Systems founded
Endeavor Information Systems, Inc., came into existence in November 1994, when it acquired the Voyager Library Series from MARCorp. Endeavor provided support for the existing version of Voyager, but the company immediately began the creation of a new client/server system of its own design.

1986 Ex Libris, Ltd. founded
Ex Libris, Ltd., was formed in 1986 to market and support the software outside of Israel, allowing Aleph Yissum to focus on the software development and to support its use by Israel-based libraries.

1983 Aleph Yissum founded to commercialize ALEPH
Yissum, the technology transfer department of Hebrew University of Jerusalem, hires Azriel Morag to commercialize the ALEPH software, launching a new company called Aleph Yissum.

1980 ALEPH software created at the Hebrew University of Jerusalem
Ex Libris began in 1980 as an effort to create software to automate the libraries of HUJ. Its software, Automated Library Expandable Program or ALEPH-100

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2025 Ex Libris Accomplishments Narrative

General Overview

In 2025, Ex Libris advanced its unified platform strategy to help libraries work more efficiently, collaborate at scale, and deliver greater value amid growing complexity. Alma continued to expand globally, surpassing 2,800 institutions, while introducing major workflow and staff-experience improvements, including redesigned interfaces, Agentic AI capabilities, Library Open Workflows, stronger consortial support, and deeper Linked Open Data alignment.

Rialto�s full integration into the Ex Libris product family strengthened end-to-end, data-driven collection development and informed fulfillment across purchasing, sharing, retention, and deselection, with tighter connections to Alma, Rapido, and Leganto. Resource sharing continued to grow and evolve across RapidILL, Rapido, and INN-Reach, alongside the announcement of Rapido Consortial Borrowing for large consortia. Primo accelerated discovery innovation through rapid adoption of Primo Research Assistant, Natural Language Search, and the New Discovery Experience, supported by expanded Linked Open Data and analytics.

Ex Libris also introduced Alma Specto to apply AI to the enrichment and presentation of digital collections, and Leganto expanded its impact on teaching and learning with the Syllabus Assistant and continued growth in global course support. Behind these solutions, Content Operations improved metadata quality and timeliness and expanded discovery coverage, while Customer Care strengthened responsiveness and transparency through AI-assisted support and the Known Issues Portal.

Alma

Alma continued to expand its global customer base in 2025, surpassing 2,800 institutions worldwide by year�s end. Alongside this growth, Alma advanced its evolution as a modern, cloud-native library services platform, with a strong focus on efficiency, interoperability, and the staff experience.

Significant interface redesigns delivered faster, more intuitive workflows across core areas of daily work. The introduction of the new Title Search and enhancements to Patron Services streamlined tasks in acquisitions, cataloguing, and fulfilment, reducing friction and improving usability. These updates reinforced Alma�s ongoing commitment to an easy-to-use, highly customizable, and personalized user experience that supports efficient and consistent staff workflows.

A major step forward in redefining the staff experience was the introduction of a conversational staff interface powered by Agentic AI. This capability enables more natural interactions with the system, helping staff complete tasks more simply and efficiently while increasing productivity and operational effectiveness.

Alma also expanded its platform flexibility with the rollout of Library Open Workflows (LibOW). Built on Alma�s open-platform architecture and extensive API ecosystem, LibOW allows libraries to automate and customize workflows across Alma and external systems without requiring extensive development resources. This strengthens Alma�s role as an interoperable hub within the broader library technology environment and supports growing demand for adaptable, cross-system processes.

Support for complex organizational models continued to advance, particularly for consortia and multi-library systems. New capabilities, including a centralized configuration dashboard, simplified the management of shared policies and services, improved coordination across institutions, and enabled scalable operations�while preserving local autonomy where required. By the end of 2025, major consortia such as OhioLINK had 88 institutions live on Alma and Primo.

At the same time, Alma deepened its commitment to Linked Open Data by embedding LOD concepts directly into routine workflows. Native support for BIBFRAME through an integrated LOD Editor, compatibility with multiple metadata formats, and seamless hybrid MARC-to-LOD transitions enable libraries to create richer, more connected metadata aligned with emerging data-sharing standards.

Community-driven innovation remained central to Alma�s development, with 65 customer ideas completed during the year, representing 8,751 community votes. The year also saw several prestigious institutions join or go live on Alma and Primo, including the British Library, the University of Melbourne, the Federal Reserve System, and the Smithsonian Institution�underscoring Alma�s continued growth and its evolution into a more powerful, intuitive, and future-ready platform for libraries worldwide.

Rialto

At the beginning of 2025, Rialto officially joined the Ex Libris academic library portfolio, strengthening an integrated, end-to-end approach to academic library workflows. This move supports a more efficient and seamless staff experience by shifting toward informed fulfillment based on a holistic, data-driven view of the library environment. As part of this transition, Rialto expanded its marketplace capabilities, enabling libraries to make context-aware decisions at the point of acquisition, such as selecting open access resources or initiating resource-sharing requests, alongside traditional purchasing options. In addition to this expansion, during 2025 agreements were signed with two major aggregators: Browns and Kortext. These partnerships will, in 2026, significantly broaden the Rialto marketplace, both in terms of the volume of available content and the diversity of content types they bring.

The year marked a pivotal expansion in how Rialto supports the full spectrum of collection development activities. Capabilities now extend beyond single-title acquisitions to include broader workflows such as retention and deselection, available to all Alma institutions. These workflows enable collaborative, data-informed decision-making through project-based recommendations and consolidated actions that are fully integrated within Alma.

Rialto also continued to serve as a central hub connecting Ex Libris solutions, including Rapido, with enhanced integrations such as in-marketplace visibility of resource-sharing information to support informed fulfillment decisions. Additional enhancements include course-related badges, citation linking through Link and Add to Cart actions, and new filters and facets that help libraries identify materials aligned with current and future courses, further strengthening integration with Leganto.

Through these developments, Rialto now enables a more holistic approach to collection development, helping libraries maximize impact in the context of constrained budgets and limited staff capacity.

Resource Sharing

In 2025, the Ex Libris resource sharing ecosystem continued to evolve, with RapidILL, Rapido, INN-Reach, and the newly announced Rapido Consortial Borrowing strengthening collaboration, streamlining workflows, and expanding access to shared collections worldwide.

RapidILL focused on community-driven refinement, delivering targeted enhancements that improved automation, digital delivery, and turnaround times. By year�s end, the RapidILL community had grown to more than 850 institutions across 39 countries.

Rapido expanded steadily, with 118 institutions going live during the year and 289 libraries active by the end of 2025. New capabilities�including ebook lending, Docline integration, and smarter fulfillment workflows�improved efficiency and reduced staff workload, further establishing Rapido as a flexible, modern resource sharing solution.

Ex Libris also announced Rapido Consortial Borrowing, a new solution designed for large consortia both academic, public and statewide systems, scheduled for launch in 2026. The platform is intended to support equitable access to shared resources while preserving local autonomy and simplifying cross-system collaboration.

INN-Reach continued to power large-scale resource sharing networks, supporting more than 1,300 libraries and enabling approximately 3 million filled requests annually.

Across all platforms, request volumes grew by approximately 10 percent year over year, reflecting increasing adoption of access-based, collaborative models. Together, these developments underscore a unified strategy focused on faster, smarter, and more equitable resource sharing across libraries of all types.

Primo

Discovery innovation accelerated in 2025 with advances across search, user experience, analytics, and artificial intelligence. Primo continued to evolve as a modern discovery platform, combining trusted library data with AI-driven capabilities to improve usability, inclusiveness, and research outcomes.

A major highlight was the rapid adoption of Primo Research Assistant, Ex Libris� first AI-powered discovery tool. By the end of 2025, more than 550 institutions had activated it in production, with usage exceeding 100,000 searches per week. Ongoing enhancements focused on improving answer quality, transparency, performance, and seamless integration within the Primo experience.

Primo also introduced Natural Language Search, enabling users to search in plain, conversational language while continuing to deliver structured, relevant results aligned with local configurations. In parallel, the New Discovery Experience (NDE) delivered a modern, accessible interface designed to surface special collections and unique local content. More than 150 institutions participated in early access, and 23 were live by year�s end following general availability in November 2025.

Beyond interface innovation, Primo expanded its use of Linked Open Data to more than 11 million entity pages and introduced Mixpanel analytics, giving libraries deeper insight into patron behavior. Together, these developments reinforce Primo�s evolution toward a more intuitive, intelligent, and research-centered discovery platform.

Alma Specto

In 2025, Ex Libris introduced Alma Specto, an AI-powered digital collections platform designed to help libraries manage, enrich, and showcase unique digital materials at scale. Built on the Alma platform and Ex Libris SaaS infrastructure, Alma Specto addresses the growing complexity of digital collections, particularly the challenge of making non-textual and under-described materials more discoverable.

Developed in close collaboration with nine partner libraries, Alma Specto reduces back-office effort while improving visibility and accessibility through native AI capabilities such as automated metadata enrichment, tagging, and entity extraction. The platform supports end-to-end workflows�from ingestion and cataloguing to presentation�while enabling visually rich, interactive exhibitions for both expert and general audiences.

By the end of 2025, Alma Specto was available to libraries, with early adopters signed globally and initial go-lives planned for early 2026, followed by digital preservation capabilities later in the year.

Leganto

2025 was a strong year for Leganto, reflecting its growing role in supporting student engagement and the integration of library resources into teaching and learning. Leganto�s customer base continued to expand in 2025 with over 460 institutions now using the platform, including 36 ARL members.  In 2025, Leganto supported over 400,000 courses across 35 countries, serving 2.6 million students and managing more than 43 million citations. In the United States alone, Leganto helped libraries and institutions save an estimated 30 million dollars in course material costs by improving access to library-provided and affordable resources.

Engagement extended beyond traditional library interactions, with Ex Libris working closely with faculty, students, and campus leaders to better understand instructional needs and challenges. These insights informed continued enhancements to Leganto�s role as a bridge between library collections and the classroom.

A notable milestone in 2025 was the introduction of Leganto�s first AI-powered capability, the Syllabus Assistant. This feature enables instructors to upload a course syllabus and automatically generate a complete course reading list. The assistant identifies cited references and matches them with materials available in the library�s collections, providing students with direct and cost-effective access to required resources.

During the year, more than 2000 course material lists were created using the Syllabus Assistant, demonstrating early adoption and value. Such developments reinforce Leganto�s position as a key platform for enhancing teaching, learning, and student success through deeper integration of library resources into the academic experience

Content Operations

In 2025, Ex Libris Content Operations focused on increasing the value and reliability of library content services through higher-quality metadata, faster update cycles, and enabling faster turnaround for new collection creation across the Alma Community Zone and the Central Discovery Index (CDI). These efforts were aimed at reducing manual effort for libraries while improving discovery, linking accuracy, and confidence in shared knowledge bases.

Significant progress was made in metadata quality and timeliness. Nearly one million Alma Community Zone bibliographic records  were enriched during the year, including more than 400,000 enriched using AI-supported processes, strengthening catalog accuracy and content discoverability. Update cycles were accelerated to near real time, and new content availability also improved substantially through a fully automated content ingest process. Discovery coverage expanded through the addition of ~490 million records to CDI, including increased open access content and improved linking, enhancing search results and full-text accessibility in Primo and Summon.

Collaboration across the content ecosystem continued to deepen. Engagement with libraries and content providers supported improved alignment on metadata standards, release priorities, and quality expectations.

By the end of 2025, more than 170 providers participated in the Provider Platform, alongside over 30 providers sharing their Manifest files, accelerating content delivery and improving consistency across systems.

These combined improvements contributed to increased confidence and adoption of shared knowledge bases. Community Zone usage continued to grow, underscoring the expanding importance of centralized content services in enabling efficient library operations and discovery at scale.

Customer Care

In 2025, Ex Libris Customer Care strengthened its focus on delivering faster, more consistent, and higher-quality support through process optimization, automation, increased transparency, and close collaboration with customers. Key initiatives emphasized rapid responsiveness, clear communication, improved visibility into case status, and strong alignment between customer feedback and product and service improvements.

Expanded use of AI-powered tools played a central role, accelerating case resolution, improving response quality, and enabling support teams to automate routine tasks and focus on complex issues. The launch of the Known Issues Portal further increased transparency by providing real-time visibility into product and content issues, supporting self-service and reducing duplicate case submissions.

Customer engagement survey results highlighted support responsiveness, professionalism, and the value of improved issue visibility as key strengths. Overall, Customer Care delivered measurable improvements in response times, resolution quality, and customer satisfaction, reinforcing its contribution to the overall customer experience.

In Summary

Together, these developments reflect Ex Libris from Clarivate�s continued commitment to delivering a unified, intelligent, and interoperable library technology ecosystem. Across management, discovery, resource sharing, collections, content, teaching and learning, digital assets, and customer support, 2025 marked a year of meaningful progress in applying AI responsibly, strengthening collaboration, and simplifying complexity for libraries worldwide. By combining platform innovation with community partnership and operational excellence, Ex Libris further positioned its solutions to help libraries adapt confidently to changing academic, technological, and economic landscapes while continuing to advance research, learning, and equitable access to knowledge.

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