Proceedings of the International AAAI Conference on Web and Social Media
Employee engagement (EE) has been shown to have important implications for the success of organiz... more Employee engagement (EE) has been shown to have important implications for the success of organizations. Most researchers have discussed employee engagement in terms of factors in a top-down, hierarchical model of the organization. However, there may also be contributing factors from an employee‟s intra-organizational social network. (IOSN). In this paper, we show that an employee‟s social network attributes can contribute to the prediction of engagement, primarily through centrality and homophily in a large, multinational company. Our research expands the range of theoretical factors that can predict employee engagement from a top-down vertical model to a mixed-factor horizontal model. We discuss how this work points toward a richer set of methods to predict engagement, as well as new ways of thinking about organizational networks.
Proceedings of the International AAAI Conference on Web and Social Media
Social media has led to a data explosion and has begun to play an ever increasing role as a valua... more Social media has led to a data explosion and has begun to play an ever increasing role as a valuable source of information and a mechanism for information discovery. The wealth of data highlights the need for methods to filter and sort information in order to allow users to discover useful information. Most traditional solutions focus on the user, either the user's social network, or a form of personalization based on collaborative filtering or predictive user modeling. This paper presents a novel algorithm to view information through a lens based on a user defined collection while excluding the attributes of the user from the analysis. As a result, the lens is transparent, tunable and sharable amongst users and, additionally allows both a reduction in information overload while discovering new related content.
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Papers by Michael Muller