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SoftComply Ltd
Tampere University of Technology
München, Bayern, Deutschland
3661 Follower:innen
500+ Kontakte
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✓8 years as the CEO of SoftComply
Helping…
Berufserfahrung und Ausbildung
Veröffentlichungen
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The Evaluation of the IT Service Quality Measurement Framework in Industry
Global Journal of Flexible Systems Management, Springer
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A Cynefin based approach to process model tailoring and goal alignment
Proceedings of the 9th International Conference on the Quality of Information and Communications Technology, IEEE Computer Society
This paper explores shortcomings of process improvement and the existing process models, suggesting that a more holistic approach should be taken to process improvement in the modern organization. The paper provides an overview of systems thinking and the Cynefin framework that organizations can use to detect the characteristics of the domain in which they are operate.
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