From Library to Livelihood

Ericka Smith, a Public Service Associate at Cleveland Public Library’s East 131st Branch, shares how rewarding it is to help patrons achieve their goals. She recalls assisting a woman who came in to update her resume using the library’s resources. After continued support and effort, the woman returned proudly to share that she’d landed the job. For Erica, moments like these—seeing patrons succeed with the Library’s help are what make her work so meaningful.