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Welcome to the Consumer Rights Wiki
Exposing the overlooked exploitation of modern consumers
Currently serving 977 articles thanks to 65 recent contributors
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Your #1 mission: Help build this wiki. We’re looking for contributors who care about protecting consumer rights. Here’s how you can get started:
Write a new article
- Visit the article suggestions page.
- Pick a topic that interests you.
- Create an article using our content guidelines.
- Once you’re done, remove the topic from the list to avoid duplication.
Check out our guide on creating your first article for some tips!
Other ways to help
Don’t want to write a full article? No problem, here are other ways to contribute:
- Check out How to help for a guide.
- Improve and expand existing articles.
- Remove suggestions that are already covered or don’t fit the wiki’s scope.
- Add missing but relevant topics to the suggestions list.
Want to understand the bigger picture? Read our Mission Statement to learn what we’re about.
2025-12-02
We are happy to announce that we're launching the first couple of our project pages on the Wiki - These are going to be a collection of pages where we organise specific tasks that need completing and in a way that should make it easy for you guys to find edits you'd like to make. If you've avoided editing in the past due to being a bit intimidated about making big edits, you just weren't sure where your effort would be needed, or are new to editing, then these project pages might be a good place to look!
The first two are we have released are: Archive everything - where we make the Wiki more resistant to link rot by archiving important links our articles use as references, and, Cargo-complete - where we make sure that every article has its full set of metadata.
The hub for project pages, where any future project pages will be listed, can be found here: https://consumerrights.wiki/w/Projects:Hub. We're also happy for people to suggest or propose ideas for future projects on the discussion page of the project hub!
2025-10-04
The Consumer Rights Wiki is now open-source!
Head over to our GitHub at https://github.com/FULU-Foundation/crw if you're interested in helping out with the codebase.
2025-07-22
We've just launched an update to the create-a-page flow for most pages, which now includes a form! This new form will collect a few basic details about the specific article you're creating, and will use your answers to auto-populate a table which will provide machine-readable information for third party projects (for company and product articles, it will also populate the infobox in the template!). This information will be used by projects like the in-development browser extension, as well as anyone who wants to access some hard data on the Wiki's pages.
Check it out by hitting the create a page button in the sidebar!
2025-07-03
We're phasing out the Louis Rossmann video directory in favour of a more general Article suggestions page, created by the eminent JamesTDG!
This will allow anyone to contribute their (hopefully sourced!) ideas to the Wiki without needing to create a full article, and will provide an excellent repository of ideas for editors in need of inspiration.
2025-06-10
We're opening up applications for moderators! Please see here for full instructions on how to apply.
In short, we're looking for motivated individuals who are willing to patrol the Wiki, make sure that articles are up to scratch, and take actions to protect the wiki from spam or malicious content whenever appropriate.
2025-01-30
We made it easier for you to create a new article! Simply click on Create a page in the sidebar on the left, fill in the title for your page and click on "Create page".
In September 2025, air-purifier manufacturer Molekule emailed customers warning that any device using non-genuine "counterfeit" filters would lose remote operability via the app (one of the main reasons to purchase the device in the first place!). They shut off this access on September 22, enshittifying their product for anyone using third-party filters, which are much cheaper than official Molekule ones.
Molekule is one of the few air-purifier makers to implement digital rights management (DRM) on consumable filters through NFC tags embedded into the filters, requiring proprietary replacements costing $100–$175 each. The company’s updated Terms of Service and warranty policies prohibit altering or reusing NFC authentication data and reserve the right to void the warranty and render devices “inoperable” if unauthorized filters are detected.
Customer frustration around this abuse of DRM technology is evident in Molekule’s 1.4/5 Trustpilot rating; they've also received a number of complaints to the Better Business Bureau about devices ceasing to function after filter replacement, and about the high operating costs of the devices with the yearly cost of official filters coming up to over $300.
Want to suggest a featured article? Add it to the discussion page.
August 2025
- Clippy the paperclip is taking over profile pics across the internet in protest of big tech – Coverage of the Clippy Campaign
July 2025
- Buy now, pay later loans will now hit credit scores — and experts think Gen Z could be at risk – FICO plans to include BNPL loans in credit scores this fall, raising flags for young and vulnerable borrowers
Want to suggest a story? Add it to the discussion page.
Also see: In the news for coverage about this project.
Ad & tracking blockers
- Pi-hole – Self-hosted network-based ad blocker.
- uBlock Origin – Efficient browser-based ad and tracker blocker.
Anti-scam resources
- Have I Been Pwned – Check if your email/password was exposed in a breach.
- CFPB – File complaints and view alerts about financial services.
- VirusTotal / Hybrid Analysis – Scan files for potential malware.
- Triage – Online sandbox for analyzing executables.
Archival tools
- Wayback Machine – World’s largest internet archival service
- archive.today – Smaller internet archival service for unsupported IA websites (e.g: Twitter/X (frontends only), Facebook, Reddit, Paywalled Articles)
- SingleFile – Browser extension to save website EULA/privacy policy as html locally
- ArchiveBox – Self-hosted website archival tool
Corporate accountability & recalls
- Better Business Bureau (BBB) – Lookup business complaints and file your own.
- SaferProducts.gov – U.S. product recall and complaint site.
- FDA Recalls – Drug and food recall database.
Legal & complaint filing
- Consumer Reports – Independent product reviews and ratings.
- Ripoff Report – Public consumer complaint database.
- ClassAction.org – View or join consumer class-action lawsuits.
Repair & Open designs
- iFixit – Open repository of device repair instructions.
- Open Source Ecology – Open source machinery designs.
Price & product transparency
- CamelCamelCamel – Amazon price tracker to detect deceptive price drops.
- Keepa – Detailed price history and deals on Amazon products.
- TrueStar – Analyzes Amazon reviews for manipulation. [Subscription needed]
Privacy & surveillance tools
- SimpleOptOut – Direct links to opt out of data brokers.
- EasyOptOuts – Automated data broker opt-out service. [Subscription needed]
Subscription & dark pattern tracking
- Trim – Finds and cancels unwanted subscriptions.
- Goodbudget – Budgeting app with debt tracker. [Subscription needed]
- Terms of Service; Didn’t Read / PrivacySpy – Summarizes privacy policies and rates companies by trustworthiness.
- Deceptive Design – Defines, identifies, and catalogs dark patterns and deceptive design practices in various software and services.
- Dark Pattern Games – A game review website devoted to helping you find games that don't use psychological tricks to manipulate you into becoming an addicted gamer.
18 December 2025
- 19:5119:51, 18 December 2025 Forced BIOS Firmware Update (hist | edit) [11,290 bytes] Charlie 6 (talk | contribs) (Created the page, added descriptions, still WIP) Tag: Visual edit
17 December 2025
- 04:1804:18, 17 December 2025 Instacart uses algorithmic pricing (hist | edit) [13,692 bytes] Bythmusters (talk | contribs) (Created page. Start date is for the experiment in Consumer Reports.)
- 04:0104:01, 17 December 2025 Micron Technology (hist | edit) [874 bytes] SackboyD (talk | contribs) (Created article about Micron)
12 December 2025
- 08:1608:16, 12 December 2025 Queensland Governments Department of Workplace Health and Safety "needs" Digital ID to apply for High Risk Work Licenses (hist | edit) [1,428 bytes] Justanotherclippy (talk | contribs) (Created Page) Tag: Visual edit
9 December 2025
- 04:2804:28, 9 December 2025 Trusted House Sitters (trustedhousesitters.com) No Option to Disagree (hist | edit) [542 bytes] 115.79.236.199 (talk) (Created page with "{{IncidentCargo}} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}") Tag: Visual edit
7 December 2025
- 03:0403:04, 7 December 2025 What3words (hist | edit) [7,423 bytes] 216.189.198.199 (talk) (Created w3w page) Tag: Visual edit
5 December 2025
- 16:3716:37, 5 December 2025 National Grid to install Smart Meters to Customers (hist | edit) [5,466 bytes] Carnation (talk | contribs) (Created page with "{{IncidentCargo |Company=Natioinal Grid, Sense |Status=Active |ProductLine=Electrical Supplier |ArticleType=Service |Type=Privacy |Description=National grid just sent an Email saying that they will be installing Smart Meters not disclosing they can track users electrical devices }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}}...")
4 December 2025
- 19:5719:57, 4 December 2025 Square Reader for contactless and chip (hist | edit) [1,741 bytes] Barnesautodetail (talk | contribs) (Created page with "{{ProductCargo |Company=square |ReleaseYear=2023 |InProduction=Yes |ArticleType=Product |Logo=Reader Contactless.png |Website=https://www.squareup.com |Description=This reader has a non-serviceable battery and can brick itself if opened to prevent modification to the hardware }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here ca...")
3 December 2025
- 03:3603:36, 3 December 2025 Apple removes apps aiding protests (hist | edit) [5,610 bytes] Mallveo (talk | contribs) (creating artical) Tag: Visual edit
2 December 2025
- 16:3016:30, 2 December 2025 Toyota Entune suite disables radio (hist | edit) [1,312 bytes] Divisible by 0 (talk | contribs) (Created page with "{{ProductLineCargo |Company=Toyota |ReleaseYear=2017 |InProduction=No |ArticleType=Product |Category=Software |Website=https://en.wikipedia.org/wiki/Toyota_Entune, https://www.samlemantoyotabloomington.com/manufacturer-information/update-toyota-entune/#:~:text=You%20may%20be%20wondering%20why,you%20get%20to%20your%20destination, https://www.toyota.ca/en/discover/connected-services/help-centre/entune/#:~:text=Suite%20Connect%20Retirement-,What%20happened%20to%20App%20Suit...")