IBM Macquarie Graduate School of Management

Australia
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With over two decades of experience setting up and managing technology organizations, I…

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Publications

Patents

  • DECISION BASED RESOURCE ALLOCATION IN RESPONSE SYSTEMS

    Filed US P201704961US01

  • COGNITIVE AND DYNAMIC BUSINESS PROCESS GENERATION

    Filed US US20190188623A1

    In an approach for providing a cognitive and dynamic business process, based on a user's natural language input, a processor receives information from a user, wherein the information includes natural language input. A processor analyzes the information from the user, using natural language processing. A processor generates a cognitive and dynamic business process, wherein the cognitive and dynamic business process assists the user to determine a solution to a problem. A processor delivers the…

    In an approach for providing a cognitive and dynamic business process, based on a user's natural language input, a processor receives information from a user, wherein the information includes natural language input. A processor analyzes the information from the user, using natural language processing. A processor generates a cognitive and dynamic business process, wherein the cognitive and dynamic business process assists the user to determine a solution to a problem. A processor delivers the cognitive and dynamic business process, wherein the delivered cognitive and dynamic business process includes a request for feedback. A processor analyzes the feedback, wherein the cognitive and dynamic business process is tagged with the feedback and stored, and wherein the feedback is based on feedback from the user and a subject matter expert.

    See patent
  • SITUATION-AWARE COGNITIVE ENTITY

    Filed US US20190332948A1

    An approach is provided for generating a response by a cognitive entity. A question input by a user to the cognitive entity is received. A context of the user is determined. Based on the context of the user, an amount of detail for the response to the question is selected from different amounts of detail. The response is generated and presented to the user so that the response has the selected amount of detail.

    See patent

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