AirPods Support

Get started with AirPods Max

Listen to music, make phone calls, use Siri, and more.

Set up

Learn how to connect your AirPods Max.
Use with iPhone or iPadUse with Mac

Spatial audio

Spatial audio with dynamic head tracking brings the movie theater experience right to your AirPods Max, AirPods Pro, or AirPods (3rd generation).
Learn more about spatial audio

Get to know your AirPods

Identify your AirPods

Learn how to distinguish AirPod models.
Find your AirPods model

Keep it clean

Learn how to clean your AirPods and their charging case.
Clean your AirPods

Change your ear tips

Choose the best ear tip size for your AirPods Pro.
Get the best fit

If your left or right AirPod isn't working

Can't hear audio from one of your AirPods? Learn how to get it playing again.
Follow these steps

If your AirPods won't connect

Find out how to get your AirPods connected to your iPhone, iPad, iPod touch, or Mac.
Get connected

If your AirPods won't charge

Check your connections and get your AirPods powered up.
Get charged

If Active Noise Cancellation isn’t working on AirPods Pro

Find out what to do if Active Noise Cancellation isn’t working as expected.
Follow these steps

If your AirPods Pro make crackling or static sounds

Here are a few things you can check to improve your sound quality.
Follow these steps

Get AppleCare+ for AirPods

With AppleCare+, you're covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

Resources

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Have a question?

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