Apple (Canada) - How to Contact Us

archived 18 Jul 2012 05:47:48 UTC

Contacting Apple

Sales & Product Inquiries

Apple Store

Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Sales Support

Check your order status of a current Apple Store order. To make changes to an existing order, contact Apple Sales Support at 1-800-676-2775.

Find Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in Canada.

Find Authorized Training Centers

Use our Training Center Locator to find Apple Authorized Training Centers worldwide.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Become a Consultant, Reseller or Service Provider

Join Apple as a consultant, reseller or service provider.

Apple Rebates

View current rebates, print a rebate coupon or check the status of your rebate.

Customer Service

Apple Store Customer Service

To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

North American Corporate Contacts

Canada

  • Apple Store (Consumer and Education Individuals)
    (800) MY-APPLE (800-692-7753)
  • Apple Store (Education Institutions)
    (800) 800-2775
  • Apple Financial Services
    (800) 854-3680

Product & Technical Support

Browse online support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

Phone

Arrange a phone call with an Apple Expert who specializes in your exact question. Talk to us now or later at your convenience. We'll even call you.
More ways to get help:
Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.

Apple Canada Customer Accessibility

Please visit Apple Accessibility to get additional information and provide feedback on the accessibility features found in Apple products. See also Apple Canada’s Accessibility Standards Policy and Accessible Customer Service Plan.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone, iPad, iPod touch or Mac.
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Corporate address

Apple Canada

7495 Birchmount Road
Markham, ON L3R 5G2
905.513.5800

Frequently Requested Info

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Français Home > Contacting Apple
Shop the Apple Online Store (1-800-MY-APPLE), visit an Apple Retail Store, or find a reseller.
Copyright © 2012 Apple Inc. All rights reserved.
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