AppleCare+ now includes unlimited repairs for accidental damage protection.
Service and support from the people who know your headphones best.
Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Enjoy 2 years of peace of mind when you buy AppleCare+ for Headphones.
Every set of AirPods, Beats earphones, or Beats headphones comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.2
One stop for support
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
- 24/7 priority access to Apple experts by chat or phone
- Mail-in repair3: Mail in your headphones using a prepaid shipping box provided by Apple
- Carry-in repair3: Take your headphones to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair.
Hardware coverage
AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
Service coverage includes the following:
- Your AirPods, Beats earphones, or Beats headphones
- Battery1
- Included USB charging cable
- Unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax
Software support
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
- Using Siri
- Bluetooth connectivity
Protect your Headphones
AppleCare+
You can buy coverage on a fixed-term plan.
2 yrs
AirPods, AirPods Pro, Beats
$29
AirPods Max
$59
How to buy
- Purchase AppleCare+ with your new headphones.
- Or buy it within 60 days of your headphones purchase:
- On your paired iPad or iPhone (go to Settings > Bluetooth > click on the ⓘ button for your headphones)
- Online
- At an Apple Store (inspection of headphones and proof of purchase are required)
- By calling 800-275-2273 (requires you to provide proof of purchase)
AppleCare+ is available for:
- AirPods
- AirPods Max
- AirPods Pro
- Beats EP
- Beats Fit Pro
- Beats Solo3 Wireless
- Beats Studio Buds
- Beats Studio3 Wireless
- Powerbeats
- Powerbeats Pro
Additional Support
Get support now by phone or chat,
set up a repair, and more.
Call Apple Support at 1‑800‑APLCARE.
Contact Apple Support
