Solutions that fit you. Not the other way around.
Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
Drive more revenue by connecting sales and marketing
- Get increased visibility into customer needs.
- Lead customers down the pipeline faster and close more deals.
- Streamline processes and coach sellers.
Reimagine the way you deliver customer service
- Personalize service experiences.
- Elevate employee effectiveness.
- Optimize service operations.
Build finance and business operation agility
- Adapt faster to avoid disruptions.
- Work smarter by driving efficiencies.
- Drive better performance with automation.
Adapt and thrive with a digital supply chain
- Maximize asset performance.
- Transform manufacturing operations.
- Meet growing digital commerce needs.
Proven to help businesses do more with less
Total Economic Impact™
Explore the advantages of Dynamics 365 by reading commissioned studies conducted by Forrester Consulting.
Up to 55 percent1
Increase in finance personnel productivity using Dynamics 365 Finance
73 percent reduction3
In average agent handling time using Dynamics 365 Customer Service
$1.5M savings4
By reducing unplanned machine downtime using Dynamics 365 Supply Chain Management
See how organizations are using Dynamics 365 to make immediate impact
Milking better outcomes
Tillamook County Creamery Association improved warehouse pallet throughput by over 50 percent while also automating key manual processes using Dynamics 365.
Repairing products four times faster
SHI Cryogenics reduced product repair turnaround times from two months to two weeks, while also growing sales and service profits using Dynamics 365.
Modernizing to save $6M
MVP Healthcare transitioned to Dynamics 365 and expects $6 million in savings by implementing AI-driven process improvements, sunsetting legacy domains, and improving IT efficiency.
Improving customer service
Toyota adopted Dynamics 365 Remote Assist and Guides to help technicians become more efficient and accurate with increasingly complicated services and repairs.
1 Data point from the July 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
2 Data point from the March 2022 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
3 Data point from the August 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
4 Data point from the August 2021 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
5 Data point from the September 2020 Total Economic Impact™ commissioned study conducted by Forrester Consulting, calculated over three years.
6Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises, 26 September 2022, Greg Leiter, Dixie John, Robert Anderson, and Tim Faith.
7Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Ilona Hansen, Steve Rietberg, Varun Agarwal, 20 September 2022
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