• July 20 2025
  News in-depthArtificial intelligence

  AI groups spend to replace low-cost ‘data labellers’ with high-paid experts

  Industry moves away from paying gig economy workers in Africa and Asia in push to build ‘smarter’ models

  
• July 3 2025
  Delivery Hero

  Glovo pauses ‘heat bonuses’ for Italian food delivery workers after backlash

  Delivery platform caused outrage with offer to incentivise outdoor work during heatwave

  
• May 10 2025
  Uber Technologies Inc

  Uber wins multimillion-pound reprieve on disputed UK tax payments

  HMRC has stopped demanding ridesharing company pay VAT on the full cost of rides after legal setback in related matter

  
• April 25 2025
  Mergers & Acquisitions

  Deliveroo opens door to £2.7bn meal deal with DoorDash

  UK food delivery group valued at £7.6bn in London listing four years ago

  
• March 11 2025
  China’s delivery platforms compete to offer better worker benefits

  Leading players act as competition intensifies and Beijing points out their ‘national responsibility’

  
• March 5 2025
  UK employment

  Union deals will give UK employers wriggle room on zero-hours jobs

  Changes to workers’ rights bill would create strong incentive for businesses to enter collective bargaining schemes

  
• February 15 2025
  Uber Technologies Inc

  Uber accuses DoorDash of anti-competitive practices in lawsuit

  Ride-hailing company claims main rival has blocked restaurants from using its delivery services

  
• January 20 2025
  UK employment

  UK’s labour market tsar calls for crackdown on bogus self-employment

  ‘More urgency’ needed on workers’ rights and resourcing of new fair work agency, says Margaret Beels

  
• December 17 2024
  Sarah O'Connor

  The gig economy is coming to a shop near you

  Apps that let retailers hire freelance staff by the shift are increasing in popularity

  
• October 31 2024
  Uber Technologies Inc

  Uber shares slide on slowing bookings growth

  Forecast for customer spending on ride-hailing app fell slightly short of Wall Street’s estimates

  
• October 8 2024
  Online gig platforms focus on profits as workers return to office

  Fiverr and Upwork rocketed in value during pandemic lockdowns but are now hit with slowing growth

  
• September 25 2024
  The Big Read

  Uber’s next act: taking on Amazon

  On top of ride-sharing and takeaways, the company’s couriers now transport goods for many retailers. But is it trying to do too much?

  
• September 15 2024
  UK employment

  Employers could sidestep upgrade of UK workers’ rights, government warned

  Simplifying employment status will be key to success of Labour’s measures, say lawyers and unions

  
• September 14 2024
  Addison Lee

  Addison Lee drivers prepare to strike over pay and conditions

  Private hire and taxi provider is latest gig economy business to come under pressure over workers’ employment status

  
• September 1 2024
  Luke Raikes

  How to give gig economy workers more rights

  Increasing the use of a little-known, intermediate category of worker is one way to start

  
• August 13 2024
  Lex

  The gig economy is staying strong on US love of convenience Premium content

  Consumers are loath to give up hailing a ride or home deliveries

  
• August 6 2024
  Uber Technologies Inc

  Uber says consumer spending ‘never been stronger’ as profits jump

  Users of ride-hailing app take record number of trips in second quarter despite concerns about US economy

  
• August 3 2024
  Bolt

  Bolt promises benefits to gig workers ahead of court battle with union

  European ride-hailing group offers drivers holiday pay and minimum wage but says they are independent contractors 

  
• July 31 2024
  US companies

  Is gig worker pay transparency really too much to hope for?

  Let’s lyft drivers out of compensation darkness

  
• July 25 2024
  Uber and Lyft score victory in landmark California gig economy case

  State’s supreme court says ride-hailing services can treat workers as contractors rather than employees

  
• May 29 2024
  Ecommerce

  Food delivery apps rack up $20bn in losses in fierce battle for diners

  DoorDash, Deliveroo, Delivery Hero and Just Eat Takeaway put new focus on profits, despite slower growth following the pandemic

  
• April 30 2024
  Deliveroo, Just Eat and Uber Eats to make direct checks on UK riders’ immigration status

  Move by food delivery companies comes after pressure from ministers over illegal working

  
• April 24 2024
  OutlookEleanor Olcott

  The silent army that makes Beijing’s daily life possible

  Robot deliveries are becoming a common sight but in a world of apps and automation it's hard-pressed gig workers who ease the friction

  
• April 5 2024
  IR35 tax changes contribute to economic inactivity

  One in 10 contractors surveyed say they are not working because of tax reforms

  
• March 15 2024
  FT Magazine

  The delivery rider who took on his faceless boss

  A tech-savvy Uber Eats worker was sick of the algorithms that controlled his day. So he decided to fight back