This document is an electronic record in terms of Information Technology Act, 2000 and rules
there under as applicable and the amended provisions pertaining to electronic records in various
statutes as amended by the Information Technology Act, 2000. This electronic record is generated
by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) (a) of the Information
Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 Information
Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the (Indian) Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or
Information) Rules, 2011 framed under the (Indian) Information Technology Act, 2000 (as amended
from time to time) that require publishing the rules and regulations, privacy policy and
Terms of Use for access or usage of app.fskindia.com Platform.
The online platform – app.fskindia.com, is owned and operated by EASY RETURN
INC, a proprietorship with its registered office at 77, MAHARAJA
NARENDRA ENCLAVE, JHILL ROAD, PATIALA-147001 ("Easy Return", "We", "Our".
"Us"). The Website its sub-domains and other sites/ apps/ other channels including
any mobile applications maintained by Easy Return to enable the Services shall be collectively
referred to hereinafter as the ("Platform"). The products and services
provided by Easy Return through the Platform shall be referred
as ("Services").
The words "You" and "Your" refer to the
person(s) who use and avail the Services provided by Easy Return through the Platform and shall
include both singular and plural. The Services provided herein is only for the Indian citizens
and tax resident of India.
1. ACCEPTANCE TO THE TERMS OF USE
Read carefully and understand these terms of use (“Terms”) before accessing this
Platform. By accessing or using any part of the Platform, You agree to be bound by these Terms.
If You do not agree to these terms then You may not access the Platform or use the Services
provided by Easy Return through the Platform.
For the purpose of the Terms and wherever the context so require, the terms 'You' or 'Your' shall
mean any person who uses the Platform or the Services in any manner whatsoever including persons
browsing the Platforms and its content, posting comments or any content or responding to any
advertisements or content on the Platforms. By accessing the Platform and/or by using the
Service, You agree to comply with these Terms. Additionally, when using a portion of the
Service, You agree to conform to any applicable posted guidelines for such Service, which may
change from time to time. Thus, You accept the Terms by creating an account for Services at any
Easy Return Platform. Should You object to any term or condition of these Terms, any guideline,
or any subsequent changes thereto or become unhappy with Easy Return in any way, You hereby
explicitly agree that Your only choice is to immediately discontinue access or use of the
Services provided by Easy Return through the Platform.
It will be Our sole discretion, to change, modify, add or remove portions of these Terms, at any
time without any prior written notice to You.
Your continued use of the Platform following the posting of changes to the Terms will mean that
You accept and agree to the revisions. As long as You comply with these Terms, We grant You a
personal, nonexclusive, non-transferable, revocable, limited privilege to enter and use the
Platform and the Services for the legitimate and lawful purposed mentioned herein. By using
Platform We do not grant authority to collect, aggregate, segregate, duplication, display or any
other derivative use of the Service or information provided by Us.
You understand and agree that translation of the Terms if any, into other languages is for Your
convenience only and that the English version governs the terms of Your relationship with Easy
Return. Furthermore, if there are any inconsistencies between the English version of the Terms
and any translation, the English version of the Terms shall prevail and govern.
As soon as You access, browse or otherwise use the Platform and/or the Services, it is implied
and indicates Your agreement to all the terms and conditions under these Terms.
2. ELIGIBILITY
Use of the Platform and/or the Services, either by registration or by any other means, is
available only to persons, who are citizens of India or Non-Resident Indians, who are 18 years
of age and above and persons who can enter into a legally binding contract, and/or are not
barred by any law for the time being in force.
3. DESCRIPTION OF SERVICE PROVIDER
Form and nature of the Services which Easy Return provides may change from time to time without
prior notice to You. Easy Return may stop (permanently or temporarily) providing the Services
(or any features within the Services) to You or to users generally at Easy Return's sole
discretion, without prior notice to You. You may stop using the Services at any time. Normally,
You do not need to specifically inform Easy Return when You stop using the Services. You
acknowledge and agree that if Easy Return disables access to Your account, you may be prevented
from accessing the Services and/or the Platform, Your account details or any files or other
content which is contained in Your account.
You agree to allow Us to add You as Our client on the Income Tax Department web services to
submit ITR, retrieve ITR-V, refund status, 26AS, etc as per the Electronic Furnishing of Return
of Income Scheme, 2007 including any subsequent amendments, notifications or similar schemes,
regulations, rules issued from time to time.
You acknowledge and agree that while Easy Return may not currently have set a fixed upper limit
on the number of transmissions You may send or receive through the Services or on the amount of
storage space used for the provision of any Service, such fixed upper limits may be set by Easy
Return at any time, at Easy Return’s discretion.
4. USE OF THE SERVICES BY YOU
While preparing Your tax return / filing Your tax return or to provide advice about tax matters,
You will need to provide information about Your income, investments, credits, dependents, etc.
Collectively, this information is known as (“Tax Return Information”). In order to
use Easy Return Services, You will need to provide Your Tax Return Information. You agree that
any Tax Return Information You give to Easy Return will always be accurate, correct and up to
date and Easy Return shall not in any way be liable for any claims or disputes, which arises due
to any wrong Tax Return Information provided by You and/or which are not attributable to Easy
Return.
We will prepare the return as per the Tax Return Information given by You. Easy Return is only
medium/platform between You and income tax department for filing the income tax return and other
related services. You will be solely responsible for any action taken against You by the income
tax department.
You will not access any of the Services by any means other than through the interface that is
provided by Easy Return, unless You have been specifically allowed to do so in a separate
agreement with Easy Return. You specifically agree not to access any of the Services through any
automated means (including use of scripts or web crawlers) and shall ensure that You comply with
the instructions set out in any robots.txt file present on the Services. You agree that You will
not engage in any activity that interferes with or disrupts the Services. Unless You have been
specifically permitted to do so in a separate agreement with Easy Return, You agree that You
will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
You will be solely responsible for (and that Easy Return has no responsibility to You or to any
third party for) any breach of Your obligations under the Terms and for the consequences
(including any loss or damage which Easy Return may suffer) of any such breach. Easy Return will
not be held responsible for the data loss / data breach due to hacking of the server/system or
due to any other technical reason.
No Illegal, Infringing or Abusive Message Content or Conduct: You understand and acknowledge that
You are responsible for Your User Content, and agree not to post any content that is unlawful,
harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person,
threatening, harassing, abusive, hateful, racist, infringing, or otherwise objectionable or
inappropriate. You further agree that You will not otherwise engage in, or encourage others to
engage in, illegal or abusive conduct or activities. You also agree not to submit false or
harassing reports or complaints to Easy Return about other users.
5. REFUNDS POLICY
Both the Client and We have the right to terminate any Services for any reason, including the
ending of Services that are already underway. No refunds shall be offered, where a Service is
deemed to have begun and is, for all intents and purposes, underway. Any monies that have been
paid to Us which constitute payment in respect of the provision of unused Services shall be
refunded as per the discretion of Easy Return.
6. YOUR PRIVACY AND PERSONAL INFORMATION
For information about Easy Return’s data protection practices, please read Easy
Return’s privacy policy at https://app.fskindia.com/legal/privacy-policy.
This policy explains how Easy Return treats Your personal information, and protects Your
privacy, when You use the Services through Our Platform. You agree to the use of Your data by
Easy Return in accordance with Easy Return’s privacy policies.
7. CORRECTNESS OF INCOME TAX RETURN
Easy Return takes great care in ensuring the correctness of Your Income Tax Return based on the
data provided by You. There are strong test suites and professionals (internal and third party)
who work hard on ensuring the correctness of Easy Return software. However, Easy Return provides
no guarantee or warranty on the correctness of Your Income Tax Return. You are required to
review Your Income Tax Return for ensuring correctness. You will not hold Easy Return
responsible for any issue that arises from incorrect Income Tax Return filing. Also, You hereby
explicitly agree that Easy Return will not be held responsible for any error occurred due to
bugs in the system/server or due to any other technical reason.
8. PASSWORDS AND ACCOUNT SECURITY
You will be responsible for maintaining the confidentiality of passwords associated with any
account You use to access the Services. Accordingly, You will be solely responsible to Easy
Return for all activities that occur under Your account. If You become aware of any unauthorized
use of Your password or of Your account, You agree to notify Easy Return immediately.
9. FORCE MAJEURE
Neither party shall be liable to the other for any failure to perform any obligation under any
Agreement which is due to an event beyond the control of such party including but not limited to
any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of
civil or military authority, uprisings, earthquakes, floods or any other natural or manmade
eventuality outside of Our control, which causes the termination of an agreement or contract
entered into, nor which could have been reasonably foreseen. Any Party affected by such event
shall forthwith inform the other Party of the same and shall use all reasonable endeavours to
comply with the terms and conditions of any Agreement contained herein.
10. JURISDICTION
Any controversy or claim arising out of or relating to this contract the breach thereof, shall be
settled by sole arbitrator appointed by Easy Return in accordance with Arbitration and
Conciliation Act, 1996.
The terms of the agreement are exclusively based on and subject to Indian law. You hereby consent
to the exclusive jurisdiction and venue of courts in Jaipur, India in all disputes arising out
of or relating to the use of this Platform.
11. LIABILITY OF Easy Return
YOU EXPRESSLY AGREE THAT USE OF THE PLATFORM AND THE PRODUCTS/SERVICES IS AT YOUR SOLE RISK. THE
CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES PUBLISHED ON THIS PLATFORM MAY
INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENTS
HEREIN. Easy Return AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS
PLATFORM AT ANY TIME. THIS PLATFORM MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME DUE TO
REQUIRED MAINTENANCE, TELECOMMUNICATIONS INTERRUPTIONS, OR OTHER DISRUPTIONS. Easy ReturnAND/OR
ITS RESPECTIVE ASSOCIATED ENTITIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE
CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES CONTAINED ON THIS PLATFORM.
Easy Return AND/OR ITS ASSOCIATED ENTITIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH
REGARD TO THESE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES, INCLUDING ALL
IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
NON-INFRINGEMENT, AND AVAILABILITY.
IN NO EVENT SHALL Easy Return AND/OR ITS ASSOCIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT,
PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED
WITH THE USE OF THIS PLATFORM OR WITH THE DELAY OR INABILITY TO USE THIS PLATFORM, OR FOR ANY
CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES OBTAINED THROUGH THIS PLATFORM,
OR OTHERWISE ARISING OUT OF THE USE OF THIS PLATFORM, WHETHER BASED ON CONTRACT, TORT, STRICT
LIABILITY OR OTHERWISE, EVEN IF Easy Return OR ANY OF ITS ASSOCIATED ENTITIES HAS BEEN ADVISED
OF THE POSSIBILITY OF DAMAGES.
IN NO EVENT, Easy Return, ITS ASSOCIATED ENTITES, DIRECTORS, EMPLOYEES, AGENTS WILL BE LIABLE TO
YOU OR ANY THIRD PARTY FOR ANY DAMAGES, LIABILITIES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF
OR RELATING TO: (I) THIS TERMS; (II) USE OF OR ACCESS TO THE PLATFORM AND/OR THE SERVICES; OR
(III) YOUR USE OR INABILITY TO USE THE SERVICES PROVIDED THROUGH THE PLATFORM; OR (IV) ANY OTHER
INTERACTIONS WITH Easy Return, OR (V) ANY ACTION OR OMISSION CAUSED BY ANY OTHER THIRD PARTY,
HOWEVER CAUSED AND WHETHER ARISING IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY OR
OTHERWISE, BEYOND OR IN EXCESS OF INR 5000, OR THE AMOUNT MANDATED AS PER APPLICABLE REGULATORY
GUIDELINES.
12. COPYRIGHT & NO RETRANSMISSION OF INFORMATION
Easy Return as well as the design and information contained in this Platform is the valuable,
exclusive property of Easy Return, and nothing in this Terms and Conditions of Use shall be
construed as transferring or assigning any such ownership rights to You or any other person or
entity.
You may not resell, redistribute, broadcast or transfer the information or use the information in
a searchable, machine-readable database unless separately and specifically authorized in writing
by Easy Return prior to such use. You may not rent, lease, sublicense, distribute, transfer,
copy, reproduce, publicly display, publish, adapt, store or time-share Easy Return or its
Products/Services, any part thereof, or any of the information received or accessed therefrom to
or through any other person or entity unless separately and specifically authorized in writing
by Easy Return prior to such use. In addition, You may not remove, alter or obscure any
copyright, legal or proprietary notices in or on any portions of Easy Return without prior
written authorization. Except as set forth herein, any other use of the information contained in
this site requires the prior written consent and may require a separate fee.
13. DELAY IN SERVICES
Easy Return (including its and their employees, affiliates, agents, representatives or
subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly,
from delays or interruptions due to electronic or mechanical equipment failures, system / server
failure of either Easy Return or third party, telephone interconnect problems, defects, weather,
strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes.
Easy Return shall have no responsibility to provide You access to this Platform while
interruption of Easy Return is continued, due to any such cause mentioned here.
14. INFORMATION DISCLAIMER
You acknowledge that the information provided through Easy Return is compiled from sources, which
are beyond the control of Easy Return. Though such information is recognized by the parties to
be generally reliable, the parties acknowledge that inaccuracies may occur and Easy Return does
not warrant the accuracy or suitability of the information. For this reason, as well as the
possibility of human and mechanical errors and other factors,
YOU ACKNOWLEDGE THAT Easy Return IS PROVIDED TO YOU ON AN "AS IS" BASIS. Easy Return EXPRESSLY
DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, ORAL, IMPLIED, STATUTORY OR OTHERWISE, OF ANY
KIND TO THE USERS AND/OR ANY THIRD PARTY, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY,
TIMELINESS, COMPLETENESS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY
WARRANTIES ARISING BY VIRTUE OF CUSTOM OF TRADE OR COURSE OF DEALING AND ANY IMPLIED WARRANTIES
OF TITLE OR NON-INFRINGEMENT. FURTHER, Easy Return DOES NOT REPRESENT OR WARRANT THAT IT WILL
MEET YOUR REQUIREMENTS OR IS SUITABLE FOR YOUR NEEDS.
Under this Terms and Conditions of Use, You are responsible for all risk of errors and/or
omissions in Easy Return, including the transmission or translation of information. You assume
full responsibility for implementing sufficient procedures and checks to satisfy Your
requirements for the accuracy and suitability of Easy Return, including the information, and for
maintaining any means, which You may require for the reconstruction of lost data or subsequent
manipulations or analyses of the information under the Terms and conditions of Use.
Any changes in tax laws and procedures would be incorporated in the Platform without unreasonable
delay. However Easy Return disclaims all responsibility to update the Platform or the service/s
offered for any reason whatsoever. You understand and agree that the Tax laws are liable to
subjective interpretations and opinions and while offering the service/s and or products Easy
Return's team of tax experts interpret the vast number of tax law provisions in the most
reasonable and law abiding manner. The income and tax calculations may be different from another
tax professional's point of view. Hence, You understand and agree that Easy Return will not be
responsible for any errors, misrepresentation or miscalculations in case of income or tax areas
reported or displayed or printed in any form through the service/s or products.
15. EQUIPMENT AND OPERATION
You shall provide and maintain all telephone/internet and other equipment necessary to access
this Platform, and the costs of any such equipment and/or telephone/internet connections or use,
including any applicable taxes, shall be borne solely by You. You are responsible for operating
Your own equipment used to access Easy Return.
16. INDEMNIFICATION
You agree to indemnify, save, and hold Easy Return, its associated entities, affiliates,
contractors, employees, officers, directors, agents and its third party associates, licensors,
and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs
and expenses, including without limitation legal fees and expenses, arising out of or related to
your use or misuse of the Services or of the Platform, any violation by you of these Terms, or
any breach of the representations, warranties, and covenants made by you herein or for
infringement of any intellectual property or other right of any person or entity, or as a result
of any threatening, libellous, obscene, harassing or offensive material posted/ transmitted by
You on the Platform.
17. INTELLECTUAL PROPERTY
Easy Return grants you a limited, non-transferable and revocable license to access and use the
Platform or any part thereof for availing the Services, but not to download any material from it
(other than page caching) or modify it, or any portion of it for commercial use. Unless
otherwise stated, copyright and all intellectual property rights in or of the Platform and all
material presented and contained in the Platforms, together with the Platform design, text and
graphics, and their selection and arrangement, and all software compilations, underlying source
code and software including but not limited to text, audio, video or graphical images,
trademarks and logos appearing on this Platform belongs to Easy Return, its parent, affiliates
and associates or licensed to Easy Return and are protected under applicable Indian laws. Any
unauthorized access to the Platform (or any part thereof) or any networks, servers or computer
systems connected to the Platform and any attempt to modify, adapt, translate or reverse
engineer any part of the Platform or re-format or frame any portion of the pages of the Platform
is not permitted without Easy Return’s express written consent. Strict action shall
be taken against any infringement and shall be vigorously pursued and defended to the fullest
extent permitted by law.
Copyright and all intellectual property rights in all third-party material presented on this
Platform belongs to such third parties and access and usage of such third party material shall
be governed by the terms and conditions specified by such third parties.
The license provided to You under this Terms is non-transferable and does not permit any resale
or commercial use of this Platform or its contents; any downloading or copying of account
information for the benefit of anyone other than your use; or any use of data mining, robots, or
similar data gathering and extraction tools.
The Platform or any portion of the Platform (including but not limited to any copyrighted
material, trademarks, or other proprietary information) may not be reproduced, duplicated,
copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose
without express written consent of Easy Return, as may be applicable. Any unauthorized use of
the Platform shall forthwith terminate the permission or revoke the license granted by Easy
Return herein.
18. USAGE OF THE PLATFORM
The Platform is intended for personal, non-commercial use. You are responsible for maintaining
the secrecy of Your passwords, login and account information. You will be responsible for all
use of the Platform by You and anyone using Your password and login information (with or without
Your permission). You may not use the Platform to make any fraudulent applications. You agree
not to use the Platform for any purpose that is unlawful, illegal or forbidden by these Terms,
or any applicable laws. Easy Return is running the Platform in India, so remember that by using
the Platform, We need You to agree to comply with laws that apply to India, including laws that
apply to exporting technical data.
You shall not use or access the Platform or any Service to host, display, upload, modify,
publish, transmit, store, update or share any information that:
- belongs to another person and to which the user does not have any right;
- is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy,
including bodily privacy, insulting or harassing on the basis of gender, libellous, racially
or ethnically objectionable, relating or encouraging money laundering or gambling, or
otherwise inconsistent with or contrary to the laws in force;
- is harmful to child;
- infringes any patent, trademark, copyright or other proprietary rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of the message or knowingly and
intentionally communicates any information which is patently false or misleading in nature
but may reasonably be perceived as a fact;
- impersonates another person;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly
relations with foreign States, or public order, or causes incitement to the commission of
any cognizable offence or prevents investigation of any offence or is insulting other
nation;
- contains software virus or any other computer code, file or program designed to interrupt,
destroy or limit the functionality of any computer resource;
- is patently false and untrue, and is written or published in any form, with the intent to
mislead or harass a person, entity or agency for financial gain or to cause any injury to
any person;
19. ANTI SPAM POLICY
Easy Return recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk
emails) as a major concern and has taken reasonable measures, to minimize the transmission and
effect of spam emails in its computing environment. All emails received by Easy Return are
subject to spam check. Any email identified as spam will be rejected with sufficient information
to the sender for taking necessary action. With this measure, along with other technical spam
reduction measures, Easy Return hopes to minimize the effect of spam emails. Easy Return
reserves the right to reject and/or report any suspicious spam emails, to the authorities
concerned, for necessary action, from time to time.
20. LINKS TO THIRD PARTY SITES
Certain links on the Platform lead to resources located on servers maintained by third parties
over whom Easy Return has no control. Easy Return has not reviewed, nor approved these sites and
is not responsible for the contents or omissions of any linked site or any links contained in a
linked site. The inclusion of any linked site does not imply endorsement by Easy Return of the
site. Third party links to Easy Return shall be governed by a separate agreement. Any
transactions relating to services not directly offered by Easy Return are to be settled inter-se
between the parties and all warranties express or implied of any kind, regarding any matter
pertaining thereto, including without limitation the implied warranties of merchantability,
fitness for a particular purpose, and non-infringement are disclaimed by this Platform. The
advertisements that You see displayed on this Platforms are delivered by third parties and Easy
Return will not be responsible for any promises, representations made in the advertisements.
21. NOTICE
Easy Return may provide You with notices and communications by e-mail, SMS, push notifications,
regular mail or postings on the Platform or voice call or internet-based messaging applications
like WhatsApp or by any other reasonable means based on the details provided by You. In case of
any change in any details provided by You, including but not limited to email id and/or mobile
number and/or correspondence address, you shall inform Easy Return in writing in advance in the
prescribed format to carry out the necessary changes in its records.
You hereby unconditionally consent that such communications sent by Easy Return to you via the
above-mentioned modes are upon the request and authorization from You.
Except as otherwise set forth herein, notice to Easy Return must be sent by courier or registered
email to support@easyreturn.in
Easy Return does not guarantee that electronic communications will be successfully delivered, or
that they will be secure and virus free. Easy Return shall not be liable for any loss, damage,
expense, harm or inconvenience caused as a result of an electronic communication being lost,
delayed, intercepted, corrupted or otherwise altered or for failing to be delivered for any
reason beyond Easy Return’s reasonable control. All correspondence will be in English
You agree to be contacted by Easy Return and its representatives over phone or on registered
email id with reference to the Services. You agree and confirm that if your mobile number is
registered in the Do Not Disturb (DND) list of TRAI, you may not receive SMS or calls from Easy
Return. You agree to take steps to deregister from the DND list and shall not hold Easy Return
liable for non-receipt of SMS or calls in the interim period.
22. CALL RECORDING CONSENT
By continuing with the call by employees of Easy Return, you expressly consent to the recording
of the conversations for the purposes stated herein in our terms and conditions. The recorded
calls may be used for quality assurance, training, dispute resolution, evaluating, and improving
our call quality. They may be reviewed by our supervisors or quality assurance personnel to
ensure the best possible service. We may share the recorded calls with third parties in certain
circumstances, such as our service providers or legal authorities, to fulfil legal obligations
or protect our rights We are committed to protecting your personal information. The recorded
calls will be handled in accordance with applicable data protection laws and regulations. We
will store, use, and protect your recorded data as outlined in our privacy policy. The recorded
calls will be retained as required under the applicable laws and our internal policies. After
this period, the recordings will be securely deleted. In the event of a dispute, the recorded
calls may be used as evidence to resolve the issue. We reserve the right to update or modify
these terms and conditions for recording calls. Any changes will be communicated to you in a
timely manner through appropriate channels.
23. DELETION OF ACCOUNT
You now have an option to delete your ITR account with us after availing services from us or
after filing your ITR through our platform.
However, by agreeing to these Terms, you have provided your express consent and acknowledge that
the Company can retain/ store your data and confidential information, of any nature (either
wholly or partially), in the Company’s servers or cloud or otherwise in any other medium
as may be transmitted/ processed/ passed through the Platform.
You further agree and give your express consent that data related to paid and/or filed ITR
details and/or paid services will not be deleted, on your request for account deletion either
directly or from any third-party service providers.
Please note that when you delete your account with us, deletion and retention of data will be as
per the privacy policy and terms and conditions as available on Easy Return’s website.
Once a user account is deleted, the user/you will lose access to the user’s/your ITRs and
the account cannot be restored later.
