{"id":"https://openalex.org/W4309617233","doi":"https://doi.org/10.1145/3568491","title":"Unveiling High-speed Follow-up Consultation for Chronic Disease Treatment: A Pediatric Hospital Case in China","display_name":"Unveiling High-speed Follow-up Consultation for Chronic Disease Treatment: A Pediatric Hospital Case in China","publication_year":2022,"publication_date":"2022-11-07","ids":{"openalex":"https://openalex.org/W4309617233","doi":"https://doi.org/10.1145/3568491"},"language":"en","primary_location":{"id":"doi:10.1145/3568491","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3568491","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061775733","display_name":"Jiaojiao Fu","orcid":"https://orcid.org/0000-0002-0084-6079"},"institutions":[{"id":"https://openalex.org/I24943067","display_name":"Fudan University","ror":"https://ror.org/013q1eq08","country_code":"CN","type":"education","lineage":["https://openalex.org/I24943067"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jiaojiao Fu","raw_affiliation_strings":["Fudan University & Shanghai Key Laboratory of Intelligent Information Processing, Shanghai, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fudan University & Shanghai Key Laboratory of Intelligent Information Processing, Shanghai, China","institution_ids":["https://openalex.org/I24943067"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101465219","display_name":"Yangfan Zhou","orcid":"https://orcid.org/0000-0002-9184-7383"},"institutions":[{"id":"https://openalex.org/I24943067","display_name":"Fudan University","ror":"https://ror.org/013q1eq08","country_code":"CN","type":"education","lineage":["https://openalex.org/I24943067"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yangfan Zhou","raw_affiliation_strings":["Fudan University & Shanghai Key Laboratory of Intelligent Information Processing, Shanghai, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fudan University & Shanghai Key Laboratory of Intelligent Information Processing, Shanghai, China","institution_ids":["https://openalex.org/I24943067"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100327826","display_name":"Xin Wang","orcid":"https://orcid.org/0000-0001-7467-6060"},"institutions":[{"id":"https://openalex.org/I24943067","display_name":"Fudan University","ror":"https://ror.org/013q1eq08","country_code":"CN","type":"education","lineage":["https://openalex.org/I24943067"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xin Wang","raw_affiliation_strings":["Fudan University & Shanghai Key Laboratory of Intelligent Information Processing, Shanghai, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fudan University & Shanghai Key Laboratory of Intelligent Information Processing, Shanghai, China","institution_ids":["https://openalex.org/I24943067"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I24943067"],"apc_list":null,"apc_paid":null,"fwci":1.2528,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.86193264,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"6","issue":"CSCW2","first_page":"1","last_page":"29"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/documentation","display_name":"Documentation","score":0.7667058110237122},{"id":"https://openalex.org/keywords/human-multitasking","display_name":"Human multitasking","score":0.6246949434280396},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.5915711522102356},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5233970284461975},{"id":"https://openalex.org/keywords/duration","display_name":"Duration (music)","score":0.5233170986175537},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.5216593742370605},{"id":"https://openalex.org/keywords/medical-prescription","display_name":"Medical prescription","score":0.4559827446937561},{"id":"https://openalex.org/keywords/multidisciplinary-approach","display_name":"Multidisciplinary approach","score":0.4537312388420105},{"id":"https://openalex.org/keywords/medical-emergency","display_name":"Medical emergency","score":0.4267776608467102},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.30440062284469604},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2862216830253601},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1407974362373352}],"concepts":[{"id":"https://openalex.org/C56666940","wikidata":"https://www.wikidata.org/wiki/Q788790","display_name":"Documentation","level":2,"score":0.7667058110237122},{"id":"https://openalex.org/C107418235","wikidata":"https://www.wikidata.org/wiki/Q1520565","display_name":"Human multitasking","level":2,"score":0.6246949434280396},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.5915711522102356},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5233970284461975},{"id":"https://openalex.org/C112758219","wikidata":"https://www.wikidata.org/wiki/Q16038819","display_name":"Duration (music)","level":2,"score":0.5233170986175537},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.5216593742370605},{"id":"https://openalex.org/C2426938","wikidata":"https://www.wikidata.org/wiki/Q3355478","display_name":"Medical prescription","level":2,"score":0.4559827446937561},{"id":"https://openalex.org/C22467394","wikidata":"https://www.wikidata.org/wiki/Q849359","display_name":"Multidisciplinary approach","level":2,"score":0.4537312388420105},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.4267776608467102},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.30440062284469604},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2862216830253601},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1407974362373352},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.0},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3568491","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3568491","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","score":0.5199999809265137,"id":"https://metadata.un.org/sdg/17"}],"awards":[{"id":"https://openalex.org/G8000176244","display_name":"\u4e91\u9645\u5b58\u50a8\u7cfb\u7edf\u7684\u5b58\u53d6\u6027\u80fd\u4f18\u5316\u7814\u7a76","funder_award_id":"61971145","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":79,"referenced_works":["https://openalex.org/W104958082","https://openalex.org/W173828660","https://openalex.org/W1640842704","https://openalex.org/W1774009554","https://openalex.org/W1793445021","https://openalex.org/W1973800489","https://openalex.org/W1980299396","https://openalex.org/W1989869910","https://openalex.org/W1990120077","https://openalex.org/W1993986333","https://openalex.org/W2005887538","https://openalex.org/W2007554419","https://openalex.org/W2018590995","https://openalex.org/W2019050883","https://openalex.org/W2023169193","https://openalex.org/W2041830314","https://openalex.org/W2044009646","https://openalex.org/W2045359722","https://openalex.org/W2047411811","https://openalex.org/W2049953613","https://openalex.org/W2076594334","https://openalex.org/W2077123864","https://openalex.org/W2078191135","https://openalex.org/W2079171222","https://openalex.org/W2079499111","https://openalex.org/W2081496516","https://openalex.org/W2083744296","https://openalex.org/W2089975679","https://openalex.org/W2093551211","https://openalex.org/W2097247949","https://openalex.org/W2099044471","https://openalex.org/W2103219383","https://openalex.org/W2110029967","https://openalex.org/W2116463170","https://openalex.org/W2117546925","https://openalex.org/W2120718680","https://openalex.org/W2138385780","https://openalex.org/W2152631894","https://openalex.org/W2154022005","https://openalex.org/W2154844133","https://openalex.org/W2155857546","https://openalex.org/W2156805610","https://openalex.org/W2167976315","https://openalex.org/W2179065676","https://openalex.org/W2198918681","https://openalex.org/W2288993586","https://openalex.org/W2300864016","https://openalex.org/W2313283919","https://openalex.org/W2341045888","https://openalex.org/W2471761537","https://openalex.org/W2506528515","https://openalex.org/W2536263250","https://openalex.org/W2580142380","https://openalex.org/W2602142554","https://openalex.org/W2603021893","https://openalex.org/W2763507114","https://openalex.org/W2771681577","https://openalex.org/W2790764392","https://openalex.org/W2795392050","https://openalex.org/W2803160870","https://openalex.org/W2803366464","https://openalex.org/W2807204935","https://openalex.org/W2884123529","https://openalex.org/W2905733110","https://openalex.org/W2906712274","https://openalex.org/W2941593377","https://openalex.org/W2953794054","https://openalex.org/W2984385779","https://openalex.org/W2988784939","https://openalex.org/W3011773482","https://openalex.org/W3032145895","https://openalex.org/W3093647947","https://openalex.org/W3131100818","https://openalex.org/W3160135300","https://openalex.org/W3199027188","https://openalex.org/W4243371344","https://openalex.org/W6607108163","https://openalex.org/W6704446971","https://openalex.org/W6755462250"],"related_works":["https://openalex.org/W4388263628","https://openalex.org/W4242930893","https://openalex.org/W1988895983","https://openalex.org/W3140336604","https://openalex.org/W2488058330","https://openalex.org/W2940047422","https://openalex.org/W4237084280","https://openalex.org/W4242426637","https://openalex.org/W132134666","https://openalex.org/W1044687203"],"abstract_inverted_index":{"In":[0],"developing":[1],"countries":[2],"suffering":[3],"from":[4],"a":[5,19,29,64,67,152,166],"severe":[6],"shortage":[7],"of":[8,14,66,77,162,169,188],"physicians,":[9],"the":[10,60,75,80,93,122,131,160,170,184],"follow-up":[11,78],"clinical":[12],"consultation":[13,86,123],"long-term":[15],"chronic":[16,49,190],"care":[17,50,191],"becomes":[18],"high-speed":[20,48,189],"collaborative":[21],"work,":[22],"which":[23],"has":[24],"to":[25,53,84,120,133,143],"be":[26,54],"conducted":[27],"in":[28,70,87,140],"few":[30],"minutes.":[31],"Although":[32],"much":[33],"existing":[34],"work":[35,58],"studies":[36],"how":[37],"time":[38],"factors":[39,81],"affect":[40],"physicians'":[41],"workflows":[42],"and":[43,98,102,115,138,146,186,192],"requirements":[44,187],"for":[45],"information":[46,127,135],"systems,":[47],"is":[51,130],"yet":[52],"well":[55,91],"investigated.":[56],"This":[57],"bridges":[59],"gap":[61],"by":[62,96],"presenting":[63],"case":[65],"pediatric":[68],"hospital":[69],"China.":[71],"We":[72],"focus":[73],"on":[74,179],"processes":[76],"consultations,":[79],"enabling":[82],"physicians":[83,97,107,151],"complete":[85],"several":[88],"minutes,":[89],"as":[90,92],"challenges":[94],"faced":[95],"patients.":[99],"Through":[100],"observations":[101],"interviews,":[103],"we":[104,182],"find":[105],"that":[106],"conduct":[108],"multiple":[109],"tasks":[110],"(information":[111],"acquisition,":[112],"patient-provider":[113,163],"communication,":[114],"medical":[116],"data":[117],"documentation)":[118],"simultaneously":[119],"reduce":[121],"duration.":[124],"Adopting":[125],"an":[126],"summary":[128],"alternative":[129],"key":[132],"fast":[134],"acquisition.":[136],"Templates":[137],"references":[139],"EMR":[141],"contribute":[142],"rapid":[144],"documentation":[145],"prescription.":[147],"However,":[148],"multitasking":[149],"brings":[150],"heavy":[153],"cognitive":[154],"load.":[155],"It":[156],"also":[157],"severely":[158],"compresses":[159],"duration":[161],"communication.":[164],"As":[165],"result,":[167],"some":[168],"patients'":[171],"needs,":[172],"especially":[173],"emotional":[174],"ones,":[175],"are":[176],"neglected.":[177],"Based":[178],"these":[180],"findings,":[181],"discuss":[183],"characteristics":[185],"accordingly":[193],"propose":[194],"design":[195],"suggestions.":[196]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}