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SSH pageant not working

I'm running mobxterm as my windows ssh client, I have enable

"use external pageant & forward ssh agents" but I still cannot get it to work. I know authorized_keys are set correctly as its working on the other servers

Note i first need to access a jumpbox to jump to the needed server Pageant work fine on over 10 different servers, with the exeption of one.

Below is the log for the server that is not taking the authentication


ssh -vvv serverip
debug1: Authentications that can continue: publickey,password,keyboard-interactive
debug3: start over, passed a different list publickey,password,keyboard-interactive
debug3: preferred publickey,keyboard-interactive,password
debug3: authmethod_lookup publickey
debug3: remaining preferred: keyboard-interactive,password
debug3: authmethod_is_enabled publickey
debug1: Next authentication method: publickey
debug1: Offering public key: rsa-key-20140313
debug3: send_pubkey_test
debug2: we sent a publickey packet, wait for reply
debug1: Authentications that can continue: publickey,password,keyboard-interactive
debug1: Trying private key: /home/users/mj138q/.ssh/identity
debug3: no such identity: /home/users/mj138q/.ssh/identity
debug1: Trying private key: /home/users/mj138q/.ssh/id_rsa
debug3: no such identity: /home/users/mj138q/.ssh/id_rsa
debug1: Trying private key: /home/users/mj138q/.ssh/id_dsa
debug3: no such identity: /home/users/mj138q/.ssh/id_dsa
debug2: we did not send a packet, disable method
debug3: authmethod_lookup keyboard-interactive
debug3: remaining preferred: password
debug3: authmethod_is_enabled keyboard-interactive
debug1: Next authentication method: keyboard-interactive
debug2: userauth_kbdint
debug2: we sent a keyboard-interactive packet, wait for reply
debug2: input_userauth_info_req
debug2: input_userauth_info_req: num_prompts 1
Password: