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  • We also tell users to log tickets instead of turning up at our desks. We tell them not to share passwords. We tell them to not deploy code without going through the change process. We tell them not to download random crap from the internet and run it on their PC, nevermind the servers. We tell them to put their code into version control. In most organiations failure to comply with these basic rules would result in a disciplinary process. Here it's BAU. Commented Jul 20, 2022 at 20:00