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  • What and how did you install that software? Commented Jul 13, 2019 at 12:48
  • You probably need to create and install an appropriate desktop entry (.desktop file) - see for example How can I add an application to the GNOME window manager? Commented Jul 13, 2019 at 12:56
  • Thank you streeldriver, this was exactly my problem ! Kulfy : I installed it from a run file. The software is "Foxit Reader" Commented Jul 14, 2019 at 16:50