Over two years ago I installed Acronis True Image for Crucial in order to migrate my data to a new SSD I had just purchased. It worked. I then left True Image installed “just in case”, and what harm could that possibly cause.
Well, funny you should ask.
I recently noticed that whenever I plugged or unplugged my external monitor Explorer.exe would consume a lot of CPU time – dozens of seconds of it. It was enough CPU time to make my computer noticeably sluggish until things calmed down which could take 15+ seconds. “That’s odd” is how most of my investigative reporting starts so I grabbed an ETW trace and drilled in. It didn’t take long to find the culprit.
Aside: I have worked with Acronis to help them understand this issue and they have provided a mitigation and have said that they plan to address the problem in the next release of their software. See “Workarounds and fixes” for details.