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2I could understand voting for closing to programmers, but offtopic? Bug reports on a programmer's site?!Rook– Rook2012-01-27 03:36:11 +00:00Commented Jan 27, 2012 at 3:36
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1Does it matter? They'll write bad bug reports anyway. What you typically need to do is communicate with the users somehow.David Thornley– David Thornley2012-02-16 15:25:20 +00:00Commented Feb 16, 2012 at 15:25
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@DavidThornley - We're in a kind of a specific industry. With most users I never communicate, or get those reports a few months later. Don't ask.Rook– Rook2012-02-16 17:16:37 +00:00Commented Feb 16, 2012 at 17:16
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3Build the reporting mechanism into your application, so the user can click a button, add a comment, and have the appropriate state attached by the application. "Now, please click the location on the screeen where it is wrong"...user1249– user12492012-05-18 08:49:34 +00:00Commented May 18, 2012 at 8:49
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3Let me know if you find an answer. I'm having enough trouble getting useful bug reports from testers, never mind users.Kristof Provost– Kristof Provost2012-05-18 11:47:54 +00:00Commented May 18, 2012 at 11:47
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